Summary
Overview
Work History
Education
Skills
Timeline
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Debra Miller

Colonial Beach

Summary

Dynamic and reliable professional with extensive experience at Food Lion, excelling in food safety and customer engagement. Proven track record in preparing high-quality deli products and maintaining cleanliness, resulting in increased customer satisfaction. Skilled in cash handling and adept at building rapport, ensuring a positive shopping experience.

Overview

13
13
years of professional experience

Work History

Deli Associate

Food Lion
09.2020 - Current
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.

Driver / Custodian

Colonial Beach School
08.2018 - 09.2020
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Sales Associate \ Office Assistant

Food Lion
05.2012 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

North Stafford High School
Stafford, VA
06-1983

Skills

  • Food safety
  • Cleaning and sanitizing
  • Safe food handling practices
  • Customer engagement
  • Workplace safety
  • Stock rotation
  • Cleanliness and sanitation
  • Proper food handling
  • Cooking
  • Accurate money handling
  • Knife handling skills
  • Cash handling proficiency
  • Product presentation
  • Allergen awareness
  • Sales expertise
  • Point of sale proficiency
  • Reliability and punctuality
  • Meat slicing expertise
  • Food preparations
  • Equipment safety
  • Safe food handling
  • Equipment use
  • Sanitation practices
  • Meat cutting
  • POS system operation
  • Upselling strategies
  • Preparing food items
  • Product recommendations
  • Sandwich making
  • Strong work ethic
  • Flexible schedule
  • Quality inspections
  • Food safety compliance
  • Work area maintenance

Timeline

Deli Associate

Food Lion
09.2020 - Current

Driver / Custodian

Colonial Beach School
08.2018 - 09.2020

Sales Associate \ Office Assistant

Food Lion
05.2012 - 08.2018

North Stafford High School

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Debra Miller