Deirdre Lund
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Summary
Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach.
Overview
20
20
years of professional experience
Work History
Executive Director
Gloucester House
Gloucester , VA
09.2021 - 2026
- Developed and implemented strategic initiatives to enhance resident satisfaction and engagement.
- Oversaw operational efficiency of daily activities, ensuring compliance with industry regulations and standards.
- Led staff training programs to improve service quality and promote best practices in senior care.
- Collaborated with healthcare professionals to coordinate personalized care plans for residents.
Executive Director
Five Star Senior Living Dominion Village
Williamsburg, Virginia
03.2016 - 05.2018
- Responsible for the entire 50 bed building to include compliance with VA DSS regulations, marketing, admissions, discharges, hiring, terminations, resident and staff satisfactions, building and grounds, dining, memory care, housekeeping, business office.
Executive Director
Commonwealth Senior Living at Gloucester House
Gloucester, VA
08.1998 - 03.2016
- Responsible for entire licensed building. Direct involvement in five building additions/remodels increasing bed from 48 to 96 over an 18 year period. Worked with VA DSS to ensure compliance. Increased census from 28 residents in 1998 to 93 residents in 2016.
- Created Sweet Memories Program for Commonwealth.
- Worked for a short time as Regional Sweet Memories Coordinator.
- Started Commonwealths Palliative Care Unit, filled it with 14 hospice residents and then changed those beds to higher level of care memory care beds.
- Worked together with a team of up to ten managers for ensure the daily operation worked well.
- Worked with Marketing Director and Resident Care Directors to ensure we worked with community to address needs of local residents that were interested in becoming residents.
- Coaching front line staff.Customer service focused, hospitality driven.
- Dedicated to quality care of seniors and their families.
Education
geriatrics
University of Lynchburg
Lynchburg, VA06-2010
Licensed Practical Nurse - nursing
Rappahannock Community College
Saluda, VA08-1998
Skills
- Successful in building leadership teams large and small
- Knowledge of VADSS regulations Community connection to local areas as it pertains to increasing census
- Understanding of how to diffuse negative interactions before they become problematic when working with families
Timeline
Executive Director
Gloucester House
09.2021 - 2026
Executive Director
Five Star Senior Living Dominion Village
03.2016 - 05.2018
Executive Director
Commonwealth Senior Living at Gloucester House
08.1998 - 03.2016
Licensed Practical Nurse - nursing
Rappahannock Community College
geriatrics
University of Lynchburg