Deja S. Nicolas
Richmond,VA
Summary
Experienced healthcare leader with 15+ years in health services, medical logistics, and clinical operations. Proven success in leading diverse teams in military and civilian healthcare settings. Skilled in strategic planning, stakeholder engagement, regulatory compliance, and operational efficiency improvement. Demonstrated ability to drive performance and foster strong relationships with cross-functional teams, C-suite executives, and key opinion leaders.
Overview
18
18
years of professional experience
Work History
VSAP Overlay Representative – Oncology & Urology
Johnson & Johnson Innovative Medicine
09.2024 - Current
- Served as the VSAP Overlay Representative for both Oncology and Urology therapeutic areas, independently managing both portfolios for two months and Urology exclusively for four months.
- Exceeded sales goals by 150% and ranked #7 of 77 in Q1; achieved January 2025 ranks of #10 (Urology) and #17 (Oncology).
- Appointed Veteran's Affairs Lead, gaining unprecedented access to Naval and Air Force hospitals.
- Cultivated and positively influenced all key opinion leaders (KOLs) and stakeholders within 90 days of territory ownership.
- Coordinated two high-impact speaker programs within 60 days of assuming the territory.
- Boosted metrics across all business partners by unlocking access to decision-makers.
- Created opportunities for colleagues to meet high-value KOLs by leveraging in-depth knowledge of stakeholder schedules and affiliations.
- Coordinated two community engagement events supporting BCAN and Carry the Load.
- Leveraged healthcare administration network to secure access to historically restricted hospital systems.
- Passed all home study PI exams on first attempt with a 95% test average.
- Established meaningful relationships with key stakeholders across 25 accounts within 90 days.
Company Commander (Senior Manager)
United States Army Reserve
06.2024 - Current
- Commanding officer of a 50+ member medical logistics unit; oversees clinical logistics, acquisition strategy, and lifecycle management.
- Rated #1 of 22 commanding officers; increased professional military development by 97%, resulting in 17 promotions.
- Streamlined operations and company budget; managed supply chain transactions of over 10 million dollars worth of medical equipment and supplies.
- Manages HR operations including payroll, performance reviews, leadership.
- Ensures operational compliance and efficiency for cold chain products, pharmaceuticals, and medical materiel.
Practice Administrator
UltraCare Anesthesia Partners
08.2023 - 09.2024
- Oversaw day-to-day operations of a 150-person anesthesia group; managed relationships with 40+ facilities across five states.
- Direct liaison to C-suite; responsible for executive scheduling, regulatory reporting, and strategic planning.
- Evaluated and implemented operational improvements in billing, physician compensation, and healthcare IT systems.
- Reviewed all payor contracts, resulting in a reimbursement settlement of $800K .
- Lead development and mentorship initiatives for management teams, ensuring quality compliance and performance growth.
Executive Manager
United States Army Reserve
07.2021 - 06.2024
- Led 75+ cross-functional personnel in a veterinary medical facility; optimized record systems and service delivery.
- Administered fiscal operations and monitored compliance with evolving healthcare and IT regulations.
Executive Assistant to Commanding General & Surgeon (CEO)
United States Army
05.2019 - 08.2020
- Coordinated executive operations across 96 countries and 138 remote sites; supported COVID-19 crisis response policies.
Supervisor, Medical Logistics & Operations
U.S. Army Active Duty
08.2007 - 01.2019
- Managed $10M in surgical equipment, coordinated 250+ trauma surgeries in Afghanistan.
- Built the first Walking Blood Bank in Southeastern Afghanistan.
- Oversaw 50+ casualty evacuation exchange points in Korea during heightened conflict readiness.
Education
MHA/MBA - Health Care Management
University of Scranton
Scranton, PA05-2026
Post-Baccalaureate - Chemistry
Thomas Jefferson University
Philadelphia, PA05-2023
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC05-2016
Skills
- GU Solid Tumor Pharmaceutical Sales
- Buy and Bill Reimbursement
- Healthcare Administration
- Medical Supply Chain Management
- Clinical and Operational Leadership
- Stakeholder Engagement & KOL Influence
- Regulatory Compliance (OSHA, Joint Commission)
- Patient and Staff Experience Improvement
- Budgeting & Financial Planning
- Emergency Preparedness & Risk Management
Awards And Affiliations
- Bronze Star Service Medal
- Army Meritorious Service Medal
- Army Commendation Medal
- Military Outstanding Volunteer Medal
- Member, American College of Healthcare Executives (ACHE)
- Member, Medical Group Management Association (MGMA)
- Member, National Sales Network
Timeline
VSAP Overlay Representative – Oncology & Urology
Johnson & Johnson Innovative Medicine
09.2024 - Current
Company Commander (Senior Manager)
United States Army Reserve
06.2024 - Current
Practice Administrator
UltraCare Anesthesia Partners
08.2023 - 09.2024
Executive Manager
United States Army Reserve
07.2021 - 06.2024
Executive Assistant to Commanding General & Surgeon (CEO)
United States Army
05.2019 - 08.2020
Supervisor, Medical Logistics & Operations
U.S. Army Active Duty
08.2007 - 01.2019
MHA/MBA - Health Care Management
University of Scranton
Post-Baccalaureate - Chemistry
Thomas Jefferson University
Bachelor of Science - Psychology
Fayetteville State University
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