- Participating in local clean-up initiatives
- I like working with my hands and fixing things
Demarkus Ward
Roanoke
Summary
Dynamic and results-driven, I excelled as a Membership Sales Representative at YMCA of Blue Ridge, enhancing member satisfaction and loyalty through exceptional customer service and strategic planning. Skilled in membership processing and teamwork, I adeptly managed a client database, significantly improving membership alignment. My adaptability and goal-oriented mindset consistently drove success.
Overview
3
3
years of professional experience
Work History
Membership Sales Representative
Ymca of Blue Ridge
01.2022 - Current
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
Education
High School Diploma -
Patrick Henry High School
Roanoke, VA06-2025
Skills
- Customer service
- Membership processing
- Goal-oriented mindset
- Adaptability to change
- Strategic planning
- Teamwork and collaboration
Interests
Timeline
Membership Sales Representative
Ymca of Blue Ridge
01.2022 - Current
High School Diploma -
Patrick Henry High School
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