Demetria Dunbar
Suffolk
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Worker Intern
Adoptions From The Heart
08.2023 - 12.2023
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Cashier/Customer Service
Ross Dress For Less
07.2020 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Cashier
Once Upon A Child
10.2019 - 03.2020
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Kroger
06.2016 - 10.2017
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA12.2023
Skills
- Time Management
- Crisis Intervention
- Client Advocacy
- Family Support
- Case Management
- Active Listening
Certification
Certification in Addiction, Prevention, and Treatment, Old Dominion University, 2023
Timeline
Social Worker Intern
Adoptions From The Heart
08.2023 - 12.2023
Cashier/Customer Service
Ross Dress For Less
07.2020 - 07.2023
Cashier
Once Upon A Child
10.2019 - 03.2020
Cashier
Kroger
06.2016 - 10.2017
Bachelor of Science - Human Services
Old Dominion University
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