Summary
Overview
Work History
Education
Skills
Timeline
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Demetria Haralson

McLean

Summary

Restaurant professional with proven track record in driving operational excellence and enhancing customer experiences. Known for building cohesive teams and implementing effective strategies that adapt to changing market demands. Proficient in staff training and menu development, with focus on achieving outstanding results.

Overview

18
18
years of professional experience

Work History

Restaurant Consultant

Freelance
01.2025 - Current
  • Restaurant consultant specializing in operational efficiency, concept development, and revenue growth.
  • Partner with restaurant owners and management teams to identify areas of growth, optimize workflows, improve profitability, and elevate the overall guest experience.
  • Implement staff incentive programs to boost employee morale and job satisfaction
  • Improve customer satisfaction by conducting thorough restaurant evaluations and providing actionable feedback.


Hospitality Team Leader

MIKES AMERICAN GRILL
01.2009 - 01.2025
  • Hospitality Team Leader with outstanding hospitality, leadership, and management skills.
  • Showcased exceptional communication skills and a charming demeanor.
  • Self-disciplined and keen to take initiative and work collaboratively with colleagues.
  • Able to assess customers' needs and fulfill them appropriately.
  • Proven ability to handle pressure and work well under stressful situations.
  • Promoted harmony and cooperation by fostering teamwork and effectively managing conflict resolution.
  • Committed to maintaining safe and sanitary food handling by inspecting and cleaning food preparation areas.
  • Top seller and hard worker with stellar customer service.
  • Key trainer: Excellent knowledge of management methods and techniques
  • Proficient understanding of software, databases, and tools for daily operations.
  • Awareness of the industry's latest technology trends and applications
  • Understands the company's core values and creates a sense of teamwork and camaraderie among the employees.
  • Advanced troubleshooting and multi-tasking skills
  • Ensures customers have an outstanding dining experience, including receiving quality and fresh meals

RETAIL SALES MERCHANDISER

Advantage Sales and Marketing
01.2007 - 01.2009
  • Profitability of critical product lines
  • Presented sales forecasts and budget
  • Plans to various department representative on a quarterly basis
  • Safely and efficiently stock new or changing products by following the Retailer store schematic
  • Clean, straighten or assemble shelves/racks and display cases following measurement guidelines
  • Check code dates, rotate products that may be old or slow moving and remove unsaleable items
  • Re-tag shelves in the store

Education

H.S. Diploma -

FOREST PARK HIGH SCHOOL
Woodbridge, Virginia

Bachelor of Science - Computer Engineering

OLD DOMINION UNIVERSITY
Norfolk, VA

Skills

  • Proficient with Word, Excel, PowerPoint, Outlook
  • Honest, Trustworthy, and Reliable
  • Teamwork, Hard Working Professional
  • Problem Solver
  • Great Organizational Skills
  • Best in Class for High Volume Dining
  • Effective Communication Skills

Timeline

Restaurant Consultant

Freelance
01.2025 - Current

Hospitality Team Leader

MIKES AMERICAN GRILL
01.2009 - 01.2025

RETAIL SALES MERCHANDISER

Advantage Sales and Marketing
01.2007 - 01.2009

Bachelor of Science - Computer Engineering

OLD DOMINION UNIVERSITY

H.S. Diploma -

FOREST PARK HIGH SCHOOL

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Demetria Haralson