Demond Morse
Midlothian
Summary
Dynamic professional with a proven track record at Pegasus Residential, adept in administrative support and showcasing strong communication skills. Excelled in enhancing tenant satisfaction and streamlining operations, significantly improving occupancy rates. Skilled in conducting property tours and leveraging CRM systems for peak operational efficiency. Demonstrates exceptional leadership and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Pegasus Residential
11.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Assistant Property Manager
South Oxford Management
02.2024 - 10.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Leasing Manger
JDC Management
01.2023 - 02.2024
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
Leasing Consultant
South Pointe Landing
03.2022 - 12.2022
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
BDC Sales Manager
Ford
04.2021 - 01.2022
- Managed a team of sales representatives, providing regular training and performance evaluations.
- Optimized CRM systems for improved data management and more accurate forecasting capabilities.
- Regularly attended industry events to network with potential clients, partners, and stay informed about market trends.
- Organized weekly sales meetings to discuss progress towards goals, address challenges, and share best practices among team members.
Education
Prince George High School
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
Timeline
Assistant Property Manager
Pegasus Residential
11.2024 - Current
Assistant Property Manager
South Oxford Management
02.2024 - 10.2024
Leasing Manger
JDC Management
01.2023 - 02.2024
Leasing Consultant
South Pointe Landing
03.2022 - 12.2022
BDC Sales Manager
Ford
04.2021 - 01.2022
Prince George High School
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