Demonie Burden
Portsmouth
Summary
Experienced with patient care, therapeutic activities, and behavioral management. Utilizes effective communication and empathy to support patient needs. Strong understanding of team collaboration and adaptability in diverse healthcare environments.
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
8
8
years of professional experience
Work History
Behavioral Health Associate
Summit Behavioral Healthcare
10.2024 - Current
- Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
- Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
- Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Developed strong rapport with patients, fostering trust and open communication to better address their needs.
Residential Counselor
Harbor Point Behavioral Center
08.2023 - Current
- Company Overview: Harbor Point Behavioral Health Center offers hope and healing for youth ages 7 to 17 at the time of admission with several psychiatric diagnoses and/or developmental disabilities. Our facility specializes in treating children and adolescents with depression, bipolar, ADHD, and other mental health issues. We also have specific treatment programs for those with intellectual disabilities or those with self-injurious behavior.
Warehouse Associate
Amazon
06.2021 - 07.2023
- I was apart of the Amazon warehouse team that gets orders ready for customers relying on Amazon services. The fast-paced, physical roles take place in a variety of areas including merch, make-on-demand, customer returns, Prime Now, and general fulfillment. Which included selecting, packing, and shipping orders.
Sales Representative
T-mobile ( Wireless Vision )
11.2021 - 05.2022
- The Job included pairing each customer with the best deal that meets their needs and making sure the customer's needs are always met and they leave satisfied with a smile. Which includes any diagnostic for any t-mobile product, worldwide connection, great benefits in service and great customer service.
Warehouse Associate
Target Distribution
10.2019 - 11.2021
- Moving items and/or cartons to and from trailers, storage, and staging areas by hand to mechanized conveyor systems using safe lifting techniques. Also be prepping, packing, or sorting items to be delivered to guests and stores.
Office Supervisor
Food Lion
03.2017 - 09.2019
- Providing fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards.
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
Education
Advanced Diploma -
IC Norcom High School
Portsmouth, Va12.2019
Skills
- Clinical documentation
- Professional boundaries
- Self-harm prevention
- Mental health support
- Discharge planning
- Psychosocial rehabilitation
- Therapeutic communication
- Substance abuse treatment
- Trauma-informed care
- Behavior observation
- Patient safety management
- Progress monitoring
Timeline
Behavioral Health Associate
Summit Behavioral Healthcare
10.2024 - Current
Residential Counselor
Harbor Point Behavioral Center
08.2023 - Current
Sales Representative
T-mobile ( Wireless Vision )
11.2021 - 05.2022
Warehouse Associate
Amazon
06.2021 - 07.2023
Warehouse Associate
Target Distribution
10.2019 - 11.2021
Office Supervisor
Food Lion
03.2017 - 09.2019
Advanced Diploma -
IC Norcom High School
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