Dennie Moore
Annandale
Summary
Results-oriented General Manager with expertise in optimizing retail operations and delivering exceptional customer service. Experience in managing teams of 25+ employees and implementing strategies that achieve significant sales growth while maintaining optimal inventory levels.
Overview
5
5
years of professional experience
Work History
General Manager
Petco Animal Supplies Stores Inc.
California
03.2025 - Current
- Projected revenue of five million this fiscal year, with a two percent increase anticipated.
- Managed 25+ employees, optimizing team performance and operational efficiency.
- Oversaw daily retail store operations, ensuring seamless workflow and exceptional service delivery.
- Trained staff on customer service standards and product knowledge to boost sales effectiveness.
- Maintained inventory at optimal levels to support sales through effective management strategies.
- Implemented promotional strategies to enhance in-store product visibility and drive traffic.
- Conducted employee performance evaluations to support targeted development initiatives.
- Resolved customer inquiries and complaints promptly, maintaining high service quality standards.
General Manager
Petco
Burke
05.2020 - 02.2025
- Projected revenue of four million for fiscal year, anticipating 1.5 percent increase.
- Managed team of over 25 employees, enhancing performance and operational efficiency.
- Oversaw daily retail store operations, ensuring efficient workflow and budget adherence.
- Trained staff on customer service standards and product knowledge to improve service quality.
- Maintained optimal inventory levels to meet customer demand effectively.
- Implemented promotional strategies to boost in-store product visibility and sales.
- Conducted employee performance evaluations to promote team development and growth.
- Coordinated staffing and scheduling to align with business objectives efficiently.
Education
High School Diploma -
Camden County High School
Kingsland, GA05-2004
Timeline
General Manager
Petco Animal Supplies Stores Inc.
03.2025 - Current
General Manager
Petco
05.2020 - 02.2025
High School Diploma -
Camden County High School
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