Dennis Sword
Springfield
Summary
Dynamic Assistant Manager with a proven track record at Pristine Vape, excelling in customer service and team leadership. Enhanced customer satisfaction by promptly resolving complaints and improved cash handling accuracy, significantly reducing discrepancies. Cultivated a positive work environment through effective team building and decision-making skills.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Pristine Vape
10.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Highschool Diploma -
Garfield Highschool
Woodbridge, VASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team building
Timeline
Assistant Manager
Pristine Vape
10.2023 - Current
Highschool Diploma -
Garfield Highschool
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