Collaborative leader with a proven ability to drive revenue and profits through strategic planning, training, and execution. Skilled in building high-performing teams, optimizing workflows, and fostering a customer-focused culture. Expertise in business development, relationship building, and providing innovative solutions to meet client needs. Strong experience in receivables management, sales, recruiting, and administration.
Dynamic individual with hands-on experience in management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
National Recruiting Manager
Quality "Plus" Services, Inc.
03.2024 - Current
Recruited, vetted, and hired skilled tradesmen for the Industrial Construction industry.
Matched top candidates to project needs across power generation, mechanical, heavy civil, and semiconductor manufacturing facilities.
Enhanced recruitment processes, ensuring alignment with client needs and goals.
Specialized in vetting leadership roles from foremen to Senior Project Managers
Conducted regular competitor analysis to stay informed of industry trends and adapt best practices for talent acquisition success.
Enhanced recruitment efficiency by streamlining processes and implementing innovative talent acquisition strategies.
Optimized job postings, ensuring clear position descriptions that accurately reflect role requirements while attracting qualified candidates.
Increased diversity within the organization by developing inclusive recruiting initiatives and partnering with diversity-focused organizations.
Established KPIs for the recruiting team, monitoring performance metrics to continually optimize processes and drive results.
Managed vendor relationships, ensuring timely delivery of services.
Developed and maintained strong relationships with hiring managers, resulting in improved candidate selection and faster hires.
Implemented applicant tracking system to optimize candidate management and improve communication between recruiters and hiring teams.
Collaborated with HR leadership on strategic workforce planning to identify future staffing needs and proactively address potential skill gaps within the organization.
Customized wording of job profiles, social media techniques, and website subscriptions.
Conducted regular recruiter performance evaluations, providing constructive feedback and identifying opportunities for growth to ensure a high-performing team.
Devised hiring and recruitment policies for 800+-employee company.
General Manager
GSA Staffing
04.2019 - Current
Recruited by a former client to develop business and manage key functions including recruitment, training, marketing, and quality assurance.
Cultivated relationships with business leaders and decision-makers to secure contracts and drive sales within various sectors such as manufacturing, construction, food production, and infrastructure.
Led staffing efforts during the COVID-19 pandemic, ensuring continued business operations in a competitive hiring market.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Formulated policies and procedures to streamline operations.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Owner
American Receivables Agency
01.2006 - 01.2018
Founded and managed a successful debt collection and consulting firm serving small to mid-sized companies.
Managed multiple portfolios valued over $10 million.
Provided consulting services in debt recovery strategies, negotiating payment terms, and advising on financial management.
Built a strong client base through networking, cold calling, and industry relationships.
Specialized in medical/dental collections and consumer credit counseling.
Developed a debt buying model that is still performing to date while improving annual revenues consistently.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Expanded business into new markets.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Some College (No Degree) - Music Theory
West Virginia University
Morgantown, WV
Some College (No Degree) - Business Administration
Marshall University
Huntington, WV
Skills
Sales & Market Expansion
Compliance & Regulatory Knowledge
Consumer Debt Collection
FDCPA-CFPB
Recruitment & Staffing
Strategic Planning & Execution
Client Relationship Management
Problem-solving abilities
Excellent communication
Interpersonal skills
Timeline
National Recruiting Manager
Quality "Plus" Services, Inc.
03.2024 - Current
General Manager
GSA Staffing
04.2019 - Current
Owner
American Receivables Agency
01.2006 - 01.2018
Some College (No Degree) - Music Theory
West Virginia University
Some College (No Degree) - Business Administration
NURSE SCHEDULER/STAFFING COORDINATOR/TIMEKEEPER at HIRAM DAVIS MEDICAL CENTERNURSE SCHEDULER/STAFFING COORDINATOR/TIMEKEEPER at HIRAM DAVIS MEDICAL CENTER