- Photography
- Dance
- Video gaming, nintendo/xbox systems
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
- I like looking at the stars and learning about constellations
Desirae Compton
Radford,VA
Summary
Proven leader with a track record of enhancing customer service and team motivation at Subway. Skilled in staff training and development, adept at conflict resolution, and proficient in money handling. Boosted employee morale significantly, leading to increased customer satisfaction and repeat business. Balances a strong focus on goal achievement with effective workload management.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Subway
04.2024 - 02.2025
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Generated repeat business through exceptional customer service.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Crew Member
Chipotle Grill
03.2023 - 07.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Crew Member
Marcos Pizzeria
07.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Cashier
Food Lion
11.2021 - 06.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Psychology
Radford University
Radford, VA05-2027
High School Diploma -
Lloyd C Bird High School
Richmond, VA05-2023
Skills
- Budget assistance
- Recruiting
- Sales monitoring
- Policy administration
- Orientating and training
- Employee supervision
- Customer service
- Time management
- Money handling
Interests
Timeline
Assistant Manager
Subway
04.2024 - 02.2025
Crew Member
Chipotle Grill
03.2023 - 07.2023
Crew Member
Marcos Pizzeria
07.2022 - 01.2023
Cashier
Food Lion
11.2021 - 06.2022
Bachelor of Science - Psychology
Radford University
High School Diploma -
Lloyd C Bird High School
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