Desiree Clevenger
Mineral,Va
Summary
Proactive and customer-focused, I excelled at Tasty Crab by enhancing guest satisfaction and streamlining service operations. Leveraging strong multitasking and active listening, I adeptly managed high-pressure situations, contributing to a welcoming dining experience. My teamwork and cash handling skills ensured efficient shift transitions and accurate transactions, significantly boosting team performance.
Compassionate and dedicated with natural ability to connect with patients and provide quality care. Understands basic patient care principles and proficient in vital signs monitoring and assisting with daily living activities. Committed to making positive impact by ensuring patient comfort and well-being.
Overview
1
1
year of professional experience
Work History
Waitress
Tasty Crab
03.2024 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Louisa County High School
Mineral, VA05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
- Hospitality service expertise
- Handling complaints
- Menu recommendations
- Payment processing
- Food running
- Table setting
- Order accuracy
- Accurate money handling
- Active listening
- Table bussing
CNA License
I was able to achieve my CNA license while still in High School. I went to Louisa Health and Rehab and did my clinicals, and just before christmas I was able to test and become a Certified Nursing asssitant.
Timeline
Waitress
Tasty Crab
03.2024 - 10.2024
High School Diploma -
Louisa County High School
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