Desrene McGrath
Virginia Beach
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
Work History
Supervisor
Burlington Stores, Inc.
04.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Certificate - EKG
Ault Learning Center
Virginia Beach, VA06.2024
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Strategic Planning
Timeline
Supervisor
Burlington Stores, Inc.
04.2012 - Current
Certificate - EKG
Ault Learning Center
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