Destiny Henson
Hampton
Summary
Detail-oriented Dental Assistant specializing in pediatric dentistry and infection control. Builds strong patient relationships to enhance retention and contributes to efficient operations through expertise in digital radiography and four-handed procedures. Strong communication and organizational skills support overall practice efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Hampton Pediatrics dentistry
Hampton
09.2025 - 03.2026
- Monitored patient vital signs, accurately documenting results in charts to ensure optimal patient care.
- Maintained strict adherence to infection control policies and procedures, safeguarding patient safety.
- Assisted in dental procedures by providing essential support to dentist and managing patient comfort.
- Performed prophylaxis cleanings to remove plaque and tartar buildup from patients' teeth.
- Applied sealants and protective coatings to teeth, enhancing enamel protection against cavities.
- Cultivated loyal patient relationships, resulting in high retention of returning patients.
Problem Solver Associate
Amazon
Chesapeake
12.2023 - 03.2026
- Identified and resolved issues during order and shipping stages to maintain delivery schedules
- Handled discrepancies with inventory, damaged items, missing products, or shipping errors.
- Analyzing packages and fixing customer orders to keep the day delivery running smoothly
- Edit package expiration date in comparison to the computer database
- Utilized FC Research and Print Mon logistic systems
- Coordinated 16 packers to fulfill 2-4 pallets
Dental Assistant
Spencer Dental And Braces
Hampton
02.2025 - 09.2025
- Provided chair-side assistance during dental procedures, facilitating instrument transfer and ensuring dentist's focus on patient care.
- Took digital X-rays of teeth using radiographic equipment and phosphor plate
- Educated patients on oral hygiene practices and provided personalized post-treatment care instructions to promote recovery.
- Prepared treatment rooms with necessary instruments and materials for patient care.
- Managed patient records and coordinated appointment scheduling using dental software systems to enhance office efficiency.
- Supported the front desk with patient check-in, billing, and insurance verification tasks.
Dental Assistant
Soft palate Dentistry
Norfolk
12.2024 - 03.2025
- Set up and placed X-ray sensors for required imaging.
- Prepared and sterilized dental instruments, ensuring readiness for procedures
- Set up trays according to patient needs/plans and preferences to the dentist
- Assisted the dentist using 4 – handed dentistry methods
- Explained treatment plans to patients, addressing questions to ensure understanding
- Greeted and seated up to 15 patients per day in a timely manner
- Set up and dismantled treatment rooms, facilitating smooth transitions between patients
Packer
Amazon
Chesapeake
10.2022 - 12.2023
- Processed orders by scanning items, preparing packages, printing labels, and directing items to outbound department for distribution center shipment.
- Utilized scanners to read barcodes for sources and ASIN, ensuring accurate inventory tracking.
- Operated pallet jack to move large quantities of stock, maintaining organization and streamlining workflow.
Front Desk Representative
Nationwide insurance company
York
08.2019 - 08.2023
- Processed client check-ins and check-outs, ensuring accurate record-keeping and seamless office operations.
- Provided knowledgeable help to customers and went the extra mile in providing the correct details to customer queries
- Answered Phone calls while directing them to proper agent
- Kept waiting area clean and organized, enhancing client experience and promoting a welcoming atmosphere.
- Handled insurance company inquiries, facilitating effective communication and resolution of client issues.
Packer
FedEx
York
06.2022 - 06.2023
- Lifted and loaded heavy packages into trucks for efficient delivery
- Sorted packages and stacked them on pallets to optimize storage space
- Placed items into packages, confirmed packaging labels
- Maintained fast-paced work environment to ensure timely package processing
Education
Dental Assisting -
Centrua College
Chesapeake, VA09-2025
Skills
- Communication
- Office 365 (Word, PowerPoint, Excel)
- Problem Solve
- Organization
- Patient care
- Infection control
- Digital radiography
- Pediatric dental care
- HIPAA compliance
- Proficient in Dentrix, overjet, and Dentimax
- Four-handed procedures
- Endodontic procedure assistance
Certification
- JamClear via Amazon, 03/23
- Problem Solve via Amazon, 06/23
- BLS, 05/27
Timeline
Dental Assistant
Hampton Pediatrics dentistry
09.2025 - 03.2026
Dental Assistant
Spencer Dental And Braces
02.2025 - 09.2025
Dental Assistant
Soft palate Dentistry
12.2024 - 03.2025
Problem Solver Associate
Amazon
12.2023 - 03.2026
Packer
Amazon
10.2022 - 12.2023
Packer
FedEx
06.2022 - 06.2023
Front Desk Representative
Nationwide insurance company
08.2019 - 08.2023
Dental Assisting -
Centrua College