Destiny Powell
Newport News
Summary
Detail-oriented Certified Medical Assistant skilled in patient care, HIPAA compliance, and clinical documentation. Committed to enhancing patient comfort and adherence to treatment plans.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
Hampton Roads Orthopedic and Spine Center
Williamsburg, VA
08.2024 - Current
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Supported healthcare providers by preparing examination rooms and sterilizing medical instruments.
- Scheduled patient appointments and coordinated follow-up communications effectively.
- Monitored patient vital signs, documenting results for physician review during examinations.
- Administered pain management therapies, ensuring patient comfort and adherence to treatment plans.
- Educated patients on pain management techniques, enhancing understanding of treatment options.
- Assisted physicians in conducting nerve blocks and other invasive procedures for pain management, ensuring optimal patient outcomes.
- Managed specimen sample handling, receiving, storage and inventory.
Mobility Technician
Sentara Hospital
Williamsburg, VA
03.2022 - 08.2024
- Operated and maintained medical equipment, ensuring compliance with safety regulations.
- Conducted routine inspections and preventive maintenance on hospital machinery.
- Collaborated with healthcare teams to streamline patient care processes and improve service delivery.
- Assisted in troubleshooting technical issues, minimizing downtime of critical systems.
- Assisted therapists in implementing treatment plans for patients, promoting recovery and mobility.
- Supported patient education by explaining exercises and demonstrating proper techniques to ensure safety.
- Coordinated patient appointments and managed scheduling to optimize clinic workflow and efficiency.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
Mental Health Technician
Pavilion
Williamsburg, VA
12.2023 - 02.2024
- Monitored patient behavior and provided support in daily activities.
- Assisted in implementing individualized care plans tailored to patient needs.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Documented patient progress and behaviors in electronic health records accurately.
- Facilitated therapeutic group activities to enhance social skills and emotional well-being.
- Conducted safety checks and maintained a secure environment for patients.
- Developed strategies to de-escalate challenging situations, promoting a calm atmosphere.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Mental Health Technician
Newport News Behavioral Center
Newport News, VA
01.2021 - 03.2023
- Trained new staff on protocols, safety measures, and patient engagement techniques.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Mental Health Technician
Eastern State Psychiatric Hospital
Williamsburg, VA
03.2018 - 01.2021
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Education
CMA - Medical Assistant
Centura College
Newport News, VA07-2024
CPT - Phlebotomist
Heart To Heart
Williamsburg04-2019
PTCB - Pharmacy Technician
Heart To Heart
Williamsburg, VA02-2017
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Building rapport
- File organization
- Scheduling and calendar management
- Typing speed
Timeline
Certified Medical Assistant
Hampton Roads Orthopedic and Spine Center
08.2024 - Current
Mental Health Technician
Pavilion
12.2023 - 02.2024
Mobility Technician
Sentara Hospital
03.2022 - 08.2024
Mental Health Technician
Newport News Behavioral Center
01.2021 - 03.2023
Mental Health Technician
Eastern State Psychiatric Hospital
03.2018 - 01.2021
CMA - Medical Assistant
Centura College
CPT - Phlebotomist
Heart To Heart
PTCB - Pharmacy Technician
Heart To Heart