Sales professional with substantial experience in leveraging technical knowledge to support and drive sales efforts. Demonstrated expertise in resolving technical issues and enhancing client relationships through effective communication. Known for strong team collaboration and adaptability in dynamic environments, ensuring consistent achievement of goals.
Professional with robust background in sales and technical support, prepared to drive results and enhance client satisfaction. Skilled in diagnosing and resolving technical issues, optimizing product performance, and fostering client relationships. Strong focus on team collaboration, adaptability, and delivering high-quality outcomes. Recognized for problem-solving abilities, effective communication, and reliability in fast-paced environments.
Performed maintenance, diagnostic, installation and repairs on residential, light commercial and commercial equipment. (Roof top units, gas furnaces, oil furnaces, boilers, hot water equipment, heat pumps, dual fuels, mini splits and inverter driven equipment). Performed load calculations and duct design (using manual J+D). Specializing in complex system diagnostics in inverter driven equipment, zoning systems, airflow, refrigeration and electrical issues in all equipment. Selling HVAC equipment, IAQ, and add-on products. Excelling in customer satisfaction and quality control.
Performed maintenances, diagnostic, and repairs on residential systems. (Boilers, gas furnaces, heat pumps, mini splits and inverter driven equipment) Completed complex diagnostic on them all. Designed new ductwork layouts and sold hvac equipment. Assistant manager to supervised all junior techs. Assisted in technical training (including in class as well as in the field) and provided sales training. Selling HVAC equipment, IAQ, and add-on products. Excelling in customer satisfaction and quality control.
- Product knowledge
- Technical and sales expertise
- Customer satisfaction
- Upmost quality in craftsmanship
- Team Collaboration
- Communication Excellence
- Eager to advance and learn
- Dedicated to providing the best customer experience
- Extremely passionate/driven in all aspects of my career
HVAC Journeyman’s, EPA 608a Universal, A2L Certified (Esco Institute) and Wardflex Certified
Factory trained in service, installation and design from: Unico (High Velocity), Carrier, York and Ruud. Sales training from Blue Collar and Service MVP.