Dynamic server and barista recognized for exceptional customer service and teamwork. Proven ability to enhance guest experiences while maintaining a clean and welcoming environment.
Overview
5
5
years of professional experience
Work History
Server
Red Robin
Roanoke
10.2024 - Current
Provided excellent customer service to enhance guest dining experience.
Maintained cleanliness of dining area and ensured table settings were presentable.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Operated POS terminals to input orders, split bills, and calculate totals.
Barista
Starbucks
Roanoke
08.2021 - 10.2024
Prepared high-quality espresso beverages and specialty drinks for customers.
Maintained cleanliness and organization of the coffee bar and dining area.
Trained new baristas on beverage preparation techniques and store procedures.
Collaborated with team members to ensure smooth workflow during busy shifts.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Floater
Texas Roadhouse
Roanoke
07.2020 - 08.2021
Provided excellent customer service to enhance guest dining experience.
Maintained cleanliness of dining area and ensured table settings were presentable.
Maintained cleanliness of kitchen equipment and workstations throughout shifts.
Assisted in inventory management by checking stock levels and reporting shortages.
Operated industrial dishwashing equipment for efficient cleaning processes.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.