Devin Hollinger
Virginia Beach
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Very used to multitasking and keeping track of schedules. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
9
9
years of professional experience
Work History
Receptionist
The Beauty Tree Spa
06.2020 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Barista
Badass Coffee
06.2015 - 09.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Associate of Arts - Graphic Design
Tidewater Community College
Virginia Beach, VA05-2019
Skills
- Organization skills
- Time management
- Telephone skills
- Scheduling
- Professional demeanor
- Office management
- Phone etiquette
- Positive and professional
Timeline
Receptionist
The Beauty Tree Spa
06.2020 - 04.2024
Barista
Badass Coffee
06.2015 - 09.2020
Associate of Arts - Graphic Design
Tidewater Community College
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