DEVIN JOHNSON
North Tazewell
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Insurance Agent
Transamerica Life Insurance Company
12.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Maintained high standards of customer service by building relationships with clients.
Sales Consultant
RAMEY FORD PRINCETON
04.2024 - 12.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
K9 OFFICER
WHITE SULPHUR POLICE DEPARTMENT
07.2023 - 01.2024
- Facilitated positive interactions between police dogs and citizens, promoting public trust and fostering positive relationships between law enforcement and the community.
- Developed strong relationships with community members by providing informative presentations on K9 roles within law enforcement settings.
- Participated in professional development courses aimed at advancing expertise within canine handling disciplines.
- Ensured the health and welfare of assigned canines by administering timely veterinary care and adhering to strict dietary requirements.
K9 Officer
ALDERSON POLICE DEPARTMENT
06.2020 - 07.2023
- Enhanced public safety by conducting thorough K9 searches and patrols in high-crime areas.
- Provided K9 support during search and rescue missions, locating missing persons and saving lives in emergency situations.
- Collaborated with local law enforcement agencies, strengthening interagency cooperation and resource-sharing during investigations.
- Utilized advanced K9 handling techniques for crowd control at large-scale events, maintaining order and preventing potential incidents.
Military Police Officer
West Virginia Army National Guard
04.2017 - 04.2023
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
POLICE OFFICER
WHITE SULPHUR SPRINGS POLICE DEPARTMENT
04.2019 - 06.2020
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Education
High School Diploma -
JAMES MONROE
LINDSIDE, WV05-2017
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Account management
- Life insurance
- Upselling
- Negotiation
- Leads prospecting
- Operations management
- Business planning
- Lead development
- Marketing strategies
- Insurance sales strategy
- Client assessment
- Negotiation abilities
- Relationship building
- Data entry
- Critical thinking
- Policy Knowledge
- Client prospecting
- Customer engagement
Timeline
Insurance Agent
Transamerica Life Insurance Company
12.2024 - Current
Sales Consultant
RAMEY FORD PRINCETON
04.2024 - 12.2024
K9 OFFICER
WHITE SULPHUR POLICE DEPARTMENT
07.2023 - 01.2024
K9 Officer
ALDERSON POLICE DEPARTMENT
06.2020 - 07.2023
POLICE OFFICER
WHITE SULPHUR SPRINGS POLICE DEPARTMENT
04.2019 - 06.2020
Military Police Officer
West Virginia Army National Guard
04.2017 - 04.2023
High School Diploma -
JAMES MONROE
Similar Profiles
Ashley LoydAshley Loyd
Sr. Case Manager at Transamerica Life Insurance CompanySr. Case Manager at Transamerica Life Insurance Company
Kyle RenaudKyle Renaud
Lead Sales Support Consultant at Transamerica Life Insurance CompanyLead Sales Support Consultant at Transamerica Life Insurance Company
Edward MarcanthonyEdward Marcanthony
Tax and Regulatory Analyst at Transamerica Life Insurance CompanyTax and Regulatory Analyst at Transamerica Life Insurance Company