Professional technician with robust expertise in small engine repair and maintenance. Strong focus on diagnostics, troubleshooting, and preventive care to ensure optimal performance. Effective team collaborator, adaptable to changing needs, and committed to delivering reliable results. Skilled in customer service, problem-solving, and hands-on technical tasks, consistently meeting high standards of quality and efficiency. Known for high-quality workmanship.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Small Engine Technician
Burchett's Small Engine Service
06.2016 - Current
Diagnosed and repaired small engines, enhancing operational efficiency and customer satisfaction.
Conducted routine maintenance checks, ensuring optimal performance of equipment.
Trained junior technicians on engine repair processes and safety protocols.
Collaborated with team members to streamline service workflows, reducing turnaround time.
Implemented quality control measures, improving service accuracy and reliability.
Stayed up-to-date with industry trends through continuous learning opportunities such as training workshops, seminars, and webinars.
Contributed to increased revenue with accurate assessments and timely execution of needed repairs.
Optimized workshop organization, resulting in a cleaner and more efficient workspace, allowing for quicker diagnosis and repair of small engine issues.
Reduced repair turnaround time by efficiently troubleshooting and fixing issues related to lawn mowers, generators, and other outdoor power equipment.
Consistently met deadlines for repairs, contributing to improved customer retention rates.
Listed work performed on each unit in order to properly invoice customers.
Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.