Devione Murray
Richmond
Summary
Dependable crew member skilled in customer service, food safety, and order accuracy. Demonstrated ability to maintain cleanliness and organization, ensuring positive guest experiences. Detail-oriented crew member known for maintaining high standards of food safety and cleanliness. Proven ability to support kitchen operations and enhance guest satisfaction through efficient service and effective teamwork. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Crew Member
Five Guys Burger And Fries
Richmond
05.2025 - 11.2025
- Prepared and assembled food items according to company standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with menu selections and order placements efficiently.
- Operated kitchen equipment safely while following health regulations.
- Collaborated with team members to ensure timely order fulfillment.
- Handled cash register transactions and processed payments accurately.
- Stocked supplies and ingredients to support kitchen operations effectively.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
Education
High School Diploma -
Huguenot High School
7945 Forest Hill Ave, Richmond, VA 23225Skills
- Customer service
- Food safety
- Team collaboration
- Order accuracy
- Organizational skills
- Menu knowledge
- Problem resolution
- Multitasking Abilities
- Communication
- Dependable and responsible
- Quality assurance
Timeline
Crew Member
Five Guys Burger And Fries
05.2025 - 11.2025
High School Diploma -
Huguenot High School