DeVontae Freeman
Virginia Beach
Summary
Results-oriented Human Resources Specialist with six years of experience managing HR operations and personnel administration in large-scale, fast-paced environments. Proven ability to optimize workflows, ensure data integrity, and enhance the employee experience through process improvements and cross-functional collaboration. Recognized for strengths in personnel management, compliance, customer support, and advising leadership on complex HR issues.
Overview
6
6
years of professional experience
Work History
Personnel Administrator
Air Force
Hampton, VA
02.2019 - 02.2025
- Provided comprehensive HR support for over 12,000 employees across 164 organizational units, ensuring consistent service delivery and policy adherence.
- Dramatically improved HR service efficiency, reducing customer inquiry volume by over 90% (from 300 to 24 per month) by redesigning workflows and standardizing communication protocols.
- Oversaw complex personnel programs, including special assignment pay, disability determinations, performance evaluations, and employee data management.
- Coordinated a large-scale job role transition project affecting 3,000 employees, liaising with department heads to manage the change smoothly and minimize disruption.
- Improved the employee relocation process through inter-agency coordination, supporting a program valued at over $990 million.
- Managed a special pay program, processing 126 authorizations valued at $186K with 100% accuracy.
- Facilitated new-hire orientation sessions on performance management for over 125 new employees, serving as a mentor to support their integration into the organization.
- Conducted internal HR audits for six departments, identifying compliance gaps and training 12 supervisors to implement corrective actions.
- Performed a comprehensive audit of 350 employee files, achieving 100% compliance for a successful major organizational inspection.
- Provided dedicated HR and administrative support for a specialized operational unit of 350 personnel with high-value capital assets and an operating budget exceeding $250 million.
- Managed a high-sensitivity international logistics project, demonstrating exceptional project management and cross-cultural communication skills.
Education
Psychology
University of Phoenix
Tempe, AZ01-2027
Skills
- HR Policies Implementation
- Team Building
- HR Analytics
- Employee Engagement Strategies
- HR Operations & Administration
- Personnel Data Management
- Employee Onboarding & In-Processing
- Compliance & Records Management
- Compensation & Benefits Administration
- Training & Workforce Development
- Process Improvement & Optimization
- Employee & Labor Relations
- Cross-Functional Coordination
- HR Auditing & Inspection
- Microsoft Office Suite
- Military Association & Knowledge
Accomplishments
Recipient of multiple awards recognizing outstanding performance, meritorious service, and good conduct. A full list is available upon request.
Timeline
Personnel Administrator
Air Force
02.2019 - 02.2025
Psychology
University of Phoenix