Devyn Drago
Stephens City
Summary
Experienced supervisor skilled in leading and guiding team members to complete projects within designated timelines. Assigns tasks, provides comprehensive training, and implements company procedures for seamless operations. Exceptional communication and listening skills foster effective collaboration and promote a positive work environment. Demonstrates strong leadership qualities and a clear vision, motivating teams to consistently achieve and surpass organizational goals.
Overview
7
7
years of professional experience
Work History
Supervisor
UPS
08.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Childcare Attendant
Consumer Direct
02.2022 - Current
- Providing optimal care for a child with special needs
- Fostered a warm and communicative relationship with the child and parents
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Bartender
Champ’s
06.2021 - 02.2022
- Upsold customers from shelf to premium brands to help boost sales
- Talked easily with patrons to build rapport and earn repeat business
- Advertised, marketed, and recommended drink options to guests
- Worked in a fast-paced and high-volume environment
Head Server
Outback Steakhouse
07.2018 - 06.2021
- Trained incoming staff on restaurant practices, culture, and procedures to maximize job satisfaction and productivity
- Monitored cash intake and deposit records, reconciling totals, increasing accuracy, and resolving discrepancies
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Social Media Intern
Horse Archer Productions
08.2019 - 05.2020
- Contributed to mock-ups, email campaigns, and social media content
- Designed and presented social media campaign ideas
- Stayed updated with the latest marketing concepts and techniques
Education
BBA - Management & Marketing
Radford University
Radford, VASkills
- Ability to Multitask
- Leadership
- Microsoft Excel
- Microsoft Office
- Communication Skills
- Customer Service
- Fast Learner
- Problem Solving Skills
- Time Management Skills
- Equipment maintenance
- Safety procedures
- Schedule development
Timeline
Supervisor
UPS
08.2024 - Current
Childcare Attendant
Consumer Direct
02.2022 - Current
Bartender
Champ’s
06.2021 - 02.2022
Social Media Intern
Horse Archer Productions
08.2019 - 05.2020
Head Server
Outback Steakhouse
07.2018 - 06.2021
BBA - Management & Marketing
Radford University
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