Deybi Ortega
Manassas
Summary
Dynamic and dedicated professional with a proven track record at Amazon, excelling in customer service and safe driving. Recognized for enhancing delivery efficiency and customer satisfaction through clear communication and problem-solving skills. Committed to teamwork and continuous improvement, ensuring timely and secure package deliveries.
Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Amazon Delivery Driver
Amazon
08.2023 - 09.2025
- Navigated delivery routes efficiently, ensuring timely arrival at destinations.
- Communicated effectively with customers to confirm deliveries and address concerns.
- Implemented feedback from customers to improve service quality and satisfaction levels.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Construction Laborer
Alia Remodeling Inc
04.2022 - 01.2024
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete projects efficiently.
- Maintained equipment and tools to ensure optimal performance.
- Loaded and unloaded materials, ensuring proper placement on site.
- Supported skilled tradespeople by performing labor-intensive tasks as needed.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Contributed to successful building projects by performing various construction tasks such as framing, drywall installation, and painting.
Customer Service Cashier
Chick-fil-A
05.2020 - 02.2021
- Managed cash register operations, ensuring accuracy in cash handling.
- Collaborated with team members to enhance overall customer service experience.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
High School Diploma -
Stonewall Jackson High School
Manassas, VA07-2018
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Safe driving
- Problem-solving
- Attention to detail
- Clear communication
- Money handling
- Team building
- Willingness to learn
- Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Amazon Delivery Driver
Amazon
08.2023 - 09.2025
Construction Laborer
Alia Remodeling Inc
04.2022 - 01.2024
Customer Service Cashier
Chick-fil-A
05.2020 - 02.2021
High School Diploma -
Stonewall Jackson High School