Diamonds Tardy
Altavista
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Reseptionist
First Class Rides LLC
Lynchburg
10.2021 - Current
- Collected patient payment information, audited the daily superbills, and provided payment documentation to the business office.
- Triaged incoming phone calls, forwarding them in a timely manner to the appropriate person based on urgency.
- Texted, emailed, and called patients with appointment reminders, decreasing no-shows by 20%.
- Coordinated with dispatch to receive and confirm transport schedules and patient needs.
- Maintained a professional demeanor while interacting with patient and healthcare staff.
- Managed appointment scheduling using company software for efficient service delivery.
- Documented patient transport details and maintained accurate logs for compliance.
- Greeted clients warmly and directed them to appropriate services.
Production Worker
BGF Industries
Altavista
05.2018 - 06.2020
- Operated machinery to assemble components for various products.
- Maintained quality control standards during production processes.
- Collaborated with team members to ensure efficient workflow.
- Followed safety protocols to minimize workplace hazards.
- Inspected finished products for defects and inconsistencies.
- Followed safety protocols while operating machines and equipment.
- Inspected product quality prior to packaging and shipment.
Cashier
Walmart
Altavista
01.2016 - 03.2018
- Processed customer transactions efficiently at a high-volume retail environment.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with product inquiries and provided excellent service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Trade school - Certified Nursing Assistant
Runk & Pratt
Lynchburg, VA 05.2021 - 07/2021
Trade school - Pharmacy Technician
Central Virginia Community College
Lynchburg, VA 07.2018 - 06/2019
High School Diploma -
Altavista High School
Altavista, VA 08.2013 - 06/2017
Skills
- Customer service
- Communication skills
- Computer skills
- Team collaboration
- Problem solving
- Effective communication
- Professional demeanor
- Multi-line telephone skills
- Microsoft office specialist
- Data entry
- Schedule management
- Organizational skills
- Verbal and written communication
Certification
- Certified Nursing Assistant (CNA)
Timeline
Reseptionist
First Class Rides LLC
10.2021 - Current
Trade school - Certified Nursing Assistant
Runk & Pratt
05.2021 - 07/2021
Trade school - Pharmacy Technician
Central Virginia Community College
07.2018 - 06/2019
Production Worker
BGF Industries
05.2018 - 06.2020
Cashier
Walmart
01.2016 - 03.2018
High School Diploma -
Altavista High School
08.2013 - 06/2017
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