DIANA GUNN
Vinton
Summary
Dedicated RN with extensive experience at Good Samaritan Hospice, excelling in patient advocacy and care planning. Demonstrated compassion and strong clinical judgment, reducing hospital readmissions through effective case management. Skilled in interdisciplinary collaboration, enhancing patient outcomes and satisfaction through education and empathetic communication. Committed to delivering high-quality hospice care.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
Work History
RN
GOOD SAMARITAN HOSPICE
12.2019 - 12.2024
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Improved interdisciplinary communication, establishing standardized protocols for sharing patient information.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
NURSING DIPLOMA - NURSING
ROANOKE MEMORIAL SCHOOL OF NURSING
Roanoke, VA05-1987
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Patient assessment
- Team coordination
- Patient education and counseling
- Strong clinical judgment
- Infection control measures
- Licensed RN
- Care planning
- Case management
- Patient and family advocacy
- Hospice care
Timeline
RN
GOOD SAMARITAN HOSPICE
12.2019 - 12.2024
NURSING DIPLOMA - NURSING
ROANOKE MEMORIAL SCHOOL OF NURSING
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