Diana PEREZ
Virginia Beach
Summary
Dynamic administrative professional with extensive experience at Jireh Painting LLC, excelling in office management and document organization. Proven ability to enhance efficiency through excellent time management and proficiency in QuickBooks. Bilingual in Spanish, I effectively coordinate schedules and maintain meticulous records, ensuring seamless operations and client satisfaction.
Overview
13
13
years of professional experience
Work History
OWNER ASSISTANT (VA)
JIREH PAINTING LLC
12.2020 - Current
- Responsible for managing the administrative and accounting areas, purchasing materials, and delivering them to the construction site.
ASSISTANT (VA)
SERVICIOS LATINOS INC
12.2018 - 07.2019
- Responsible for entering information for tax preparation, reception of calls, filing and maintaining updated database, document translations.
CASHIER (SEASONAL)
NAVY EXCHANGE, NORFOLK
10.2018 - 12.2018
- Handle cash, credit or check transactions with customers, scan goods and collect payments, ensure pricing is correct, issue change, receipts, refunds, or tickets, redeem stamps and coupons.
- Resolve customer complaints, guide them and provide relevant information.
- Bag items carefully.
- Greet customers when entering or leaving establishment.
- Maintain clean and tidy checkout areas.
- Keep reports of transactions.
- Process returns and check to see if items are damaged.
- Answer customers' questions and get a manager if answer doesn't solve the issue.
- Bag, box or wrap packages.
- Pleasantly deal with customers to ensure satisfaction.
ADMINISTRATIVE ASSISTANT (FL)
HISPANUSA
01.2017 - 03.2018
- In charge of reception, managed all incoming and outgoing calls, emails, correspondence and faxes.
- Monitor, reply and forward incoming mails in a constant manner.
- Receive, filter and distribute correspondence among staff members.
- Draft, file and review documents, such as receipts, reports, spreadsheets and other administrative documents.
- Update and maintain current procedures and guides, contact lists, among others.
- Archive and organize documents, both physical and digital, including emails: Scan physical documents to back them up digitally.
- Provide assistance by recording information and maintaining company databases.
- Coordinate and schedule meetings, interviews, appointments, events and other related activities: Manage office schedules and coordinate work with meetings.
SUPERVISOR (CLO)
TELEMARKETING PROFESIONAL
08.2015 - 06.2016
- Supervised daily tasks of vendors.
- Constantly monitors fulfillment of objectives and goals of the week and month.
- Coordinates elaborate promotional campaigns, choosing prizes for weekly and monthly seller competition.
ASSISTANT (CLO)
EUROLIFT SAS
07.2013 - 10.2013
- Carried out and sent contracts to customers, prepared monthly invoicing and coordinated shipping with their respective cash receipts.
- Called attention to elevator faults and notified processing technicians.
- Managed client portfolios, Responsible for procuring repair/maintenance parts.
- Lead personnel selection processes.
- Sent invoices to suppliers, updated company databases of current projects.
- Responded to attention requests from the main office in Bogota.
AUDIT ASSISTANT (CLO)
GIROS Y FINANZAS SA
10.2012 - 03.2013
- Responsible for making calls to all branches of the company in the country, verifying that the control actions are carried out.
- Ensuring compliance with the established schedule and procedures are used.
- Preparing and presenting reports on faults found and any other matter of similar nature.
- Reported time sensitive situations to supervisors.
- Kept updated files and other sources of information.
- Managed and prepared control documents for internal auditors.
SECRETARY (CLO)
JIMENEZ OCAMPO & ASOCIADOS
10.2012 - 03.2013
- Responsible for receiving, registering and distributing correspondence.
- Made and received phone calls to keep supervisors informed of commitments and other matters.
- Filed maintenance and updated daily addendums to agendas.
- Recruit requests for services from customers.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
UNIVERSIDAD SANTIAGO DE CALI
Cali, Colombia01.2015
Skills
- Fluent in written and spoken Spanish
- Proficiency in Microsoft Word
- Proficiency in Excel
- Proficiency in Power Point
- Proficiency in Outlook
- Proficiency in Taxwise
- Proficiency in Quickbooks
- Excellent organizational skills
- Excellent time management skills
- Office management
- Scheduling coordination
- Document organization
- Attention to detail
- Office administration
Additional Information
Certified in Business Risks
Timeline
OWNER ASSISTANT (VA)
JIREH PAINTING LLC
12.2020 - Current
ASSISTANT (VA)
SERVICIOS LATINOS INC
12.2018 - 07.2019
CASHIER (SEASONAL)
NAVY EXCHANGE, NORFOLK
10.2018 - 12.2018
ADMINISTRATIVE ASSISTANT (FL)
HISPANUSA
01.2017 - 03.2018
SUPERVISOR (CLO)
TELEMARKETING PROFESIONAL
08.2015 - 06.2016
ASSISTANT (CLO)
EUROLIFT SAS
07.2013 - 10.2013
AUDIT ASSISTANT (CLO)
GIROS Y FINANZAS SA
10.2012 - 03.2013
SECRETARY (CLO)
JIMENEZ OCAMPO & ASOCIADOS
10.2012 - 03.2013
BACHELOR OF BUSINESS ADMINISTRATION -
UNIVERSIDAD SANTIAGO DE CALI