Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Diana Ramon Castillo

Summary

A dedicated academic professional with expertise in overseeing student registration and academic record management. Experienced with managing student records and registration processes. Proficient in handling confidential information and ensuring compliance with institutional policies. Known for strong collaborative skills and delivering consistent, high-quality results.

Utilizes strong organizational and database management skills to ensure accuracy and compliance. Track record of effective communication and collaborative teamwork to meet institutional goals.

Overview

9
9
years of professional experience

Work History

Multilingual Registrar

FCPS
06.2023 - Current
  • Interviews families to determine education and social service needs
  • Evaluates residency and tuition assistance requests
  • Furnishes families with appropriate forms and information on social services
  • Explains FCPS regulations, policies, and procedures
  • Counsels families regarding available FCPS, county, state, and federal services and programs, making referrals required
  • Provides multilingual and/or multicultural support to families during the enrollment process
  • Assists families in completing school registration forms
  • Refers families to appropriate specialists for further services, keeps records
  • Responds to phone inquiries
  • Performs related duties as required or assigned

Front Desk Receptionist/Dental Assistant

All Smiles Leesburg
07.2020 - 06.2023
  • Schedule cleanings and dental appointments for patients using Dentrix and Open Dental
  • Maintained primary calendar and scheduled new appointments based on provider availability
  • Gathered and reviewed patient records, data, and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatments
  • Educated patients on techniques to optimized oral hygiene, control plaque and protect teeth and gums
  • Took bitewings, periapical, panoramic, and occlusal x-rays and prepared for dentists to review

Assistant Manager/Server

IHOP
02.2016 - 07.2020
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality
  • Evaluated employee performance and developed improvement plans
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making
  • Improved efficiency and productivity by implementing organization systems for final reports, schedules, and inventory control
  • Organized schedules, workflows, and shift coverage to meet expected business demands
  • Looked for ways to go above and beyond job requirements

Education

High School Diploma -

Heritage High School

Skills

  • Strong computer skills
  • Proficiency in Microsoft Office
  • Proficiency in Adobe Acrobat
  • Data validation and protection
  • Ability to analyze data
  • Ability to adapt to a changing environment
  • Ability to manage multiple priorities
  • Excellent communication and writing skills
  • Problem solving
  • Decision making
  • Professionalism
  • Time management
  • Strong organizational skills
  • Strong attention to detail
  • Database administration

Accomplishments

    Promoted to be Assistant

    Manager in less than 8

    months, improved efficiency

    and productivity by

    implementing organization

    systems for financial reports,

    schedules, and inventory

    control.

Timeline

Multilingual Registrar

FCPS
06.2023 - Current

Front Desk Receptionist/Dental Assistant

All Smiles Leesburg
07.2020 - 06.2023

Assistant Manager/Server

IHOP
02.2016 - 07.2020

High School Diploma -

Heritage High School

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Diana Ramon Castillo