Diana Weidman
University of Virginia
Scottsville
20
years of professional experience
Dynamic professional with extensive experience in insurance billing and office management. Skilled in team collaboration and training, effectively resolving complex billing issues while improving operational workflows to enhance overall service quality.
Work History
Insurance Resolution Specialist
3 Years- Performs inpatient/outpatient billing process.
- Performs inpatient/outpatient follow up and working insurance denials.
- Resolves insurance billing/payments .collection .process through proven knowledge of revenue cycle.
- Performs optimum customer service to all inquiries from insurance companies UVA Dept.’s and patients.
- Performs analysis of patient accounts6. Performs following department functions to achieve department goals.
- In addition to the above job responsibilities, other duties may be assigned.Resolve inquiries through effective communication and problem-solving techniques.
- Collaborate with departmental staff to streamline resolution processes and enhance service delivery.
- Analyze complex cases to identify root causes and implement corrective measures for improved outcomes.
- Facilitated training sessions for new team members, promoting knowledge sharing and consistent practices.
Office Manager
7 Years 11 Months- Oversaw daily office operations, ensuring efficient workflow and resource management.
- Coordinated project scheduling and communication between teams to enhance collaboration.
- Managed vendor relationships, negotiating contracts to optimize service delivery and reduce costs.
- Implemented office policies and procedures, improving overall organizational efficiency and compliance.
Student Billing-Administrative Assistant
6 Years 5 Months- Processed billing inquiries and resolved discrepancies efficiently to enhance customer satisfaction.
- Managed electronic billing systems, ensuring accurate data entry and integrity of financial records.
- Coordinated communication between departments to streamline billing processes and improve workflow efficiency.
- Assisted in the implementation of new software tools, resulting in improved reporting capabilities and user experience.
- Provided training and support to staff on billing procedures, enhancing team knowledge and operational consistency.
- Monitored account statuses regularly, identifying potential issues early to prevent delayed payments or service interruptions.
- Supported financial department in budget preparation by providing accurate billing data analysis.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Dependable and responsible
Timeline
Insurance Resolution Specialist
University of Virginia
08.2023 - CurrentRead More
Office Manager
MA Weidman Construction
01.2017 - 12.2024Read More
Student Billing-Administrative Assistant
University of Virginia
09.2006 - 02.2013Read More
Fluvanna County High School
High School Diploma
Read More