Summary
Overview
Work History
Education
Skills
Timeline
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Dianne Fitzgerald

Big Island

Summary

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.


Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

4
4
years of professional experience

Work History

CNA

Summit Health & Rehab
05.2024 - 11.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Restaurant Hostess

Mj's Bar & Grill
05.2023 - 08.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

HOSTESS, SERVER

Ruby Tuesday
05.2021 - 01.2023
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Collected information from arriving customers to seat groups or place them on waitlist

Education

Bachelors - Nursing

Radford University
Radford, VA
05.2026

Skills

  • Dining Area Maintenance
  • Dish Preparation
  • Cash Handling
  • Customer Service
  • Vital signs monitoring
  • Patient care
  • Compassion and empathy
  • HIPAA compliance
  • Basic life support
  • Patient transfers

Timeline

CNA

Summit Health & Rehab
05.2024 - 11.2024

Restaurant Hostess

Mj's Bar & Grill
05.2023 - 08.2024

HOSTESS, SERVER

Ruby Tuesday
05.2021 - 01.2023

Bachelors - Nursing

Radford University
Dianne Fitzgerald