Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Davis Portillo

Henrico

Summary

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

3
3
years of professional experience

Work History

Server

The Daily Kitchen and Bar
06.2024 - 10.2025
  • Promptly and politely greeted guests when they sat down, providing them with water carafes.
  • Answer any questions about the menu, providing information on dishes with potential food allergens, and information about specials.
  • Take and serve food and drink orders promptly, ensuring customers have everything needed.
  • Provide attentive service by offering refills, checking up on tables, and clearing dishes.
  • Perform cleaning duties including sweeping sections, bussing and resetting tables, breaking down and wiping down stations, and mopping.

Food Runner

The Daily Kitchen and Bar
10.2023 - 09.2025
  • Quickly and accurately delivered food to the appropriate tables and customers.
  • Ensured each dish satisfied ticket modifications and potential food allergens.
  • Prepared to-go orders for guests, boxing and bagging dishes with to-go utensils as needed.
  • Maintained station clean and organized by wiping down counters, sweeping, and refilling sauces as needed.

Host

The Daily Kitchen and Bar
10.2023 - 09.2025
  • Politely greeted guests and helped them to their tables.
  • Set tables with service plates, napkins, and silverware.
  • Maintained a clean and organized dining area by removing plates promptly, wiping down tables and chairs, resetting tables, and sweeping certain areas.
  • Handled incoming calls for reservations and managed the reservation system.
  • Assisted with large party reservations by setting up tables and communicating with the servers of guest arrivals.

Server

Tuckahoe Pines Retirement Community
09.2022 - 05.2023
  • Assisted in setting up and clearing tables efficiently.
  • Maintained cleanliness and organization of the dining area by wiping down tables, chairs, buffet, and condiment stations.
  • Replaced empty water carafes promptly for residents.
  • Assisted in restocking napkins, utensils, condiments, and caddies.
  • Assisted in setting up tables for parties and organizing sections for holiday services.

Education

High School Diploma -

Mills E. Godwin
Henrico, Virginia
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality

Languages

Spanish
Native or Bilingual

Timeline

Server

The Daily Kitchen and Bar
06.2024 - 10.2025

Food Runner

The Daily Kitchen and Bar
10.2023 - 09.2025

Host

The Daily Kitchen and Bar
10.2023 - 09.2025

Server

Tuckahoe Pines Retirement Community
09.2022 - 05.2023

High School Diploma -

Mills E. Godwin
Diego Davis Portillo