DIEGO DUQUE
Herndon
Summary
Business Development Manager with extensive experience supporting Federal clients through innovative IT solutions. Demonstrated success in securing multimillion-dollar contracts and driving revenue growth by enhancing customer engagement and expanding market reach across defense sectors.
Overview
21
21
years of professional experience
Work History
Team Lead
Apple, Inc.
Aventura
01.2018 - 11.2025
- Led and mentored a high-performing sales team by delivering technical and product guidance, driving a 35% increase in monthly sales.
- Trained and coached 80+ sales specialists on solution-based and consultative selling techniques, improving customer engagement and close rates.
- Built and sustained strong customer and business relationships by translating technical capabilities into value-driven solutions.
- Enabled 200+ customers to optimize workflows through effective Apple technology integration and tailored recommendations.
- Consistently exceeded monthly sales targets by 20%, reinforcing a culture of performance, accountability, and customer focus.
- Apple Inc. is a global technology leader known for designing and delivering innovative consumer electronics, software, and digital services. With a strong emphasis on user experience, ecosystem integration, and operational excellence.
Business Development Manager
SMS Data Products Group
McLean
11.2018 - 04.2025
- Led capture and business development strategy resulting in a $5M U.S. Army contract for Data Management Services by shaping requirements, influencing acquisition strategy, and aligning SMS capabilities to operational mission needs.
- Developed and executed a global software license renewal strategy for the U.S. Army Corps of Engineers, securing a $2.8M contract award through stakeholder engagement and program alignment.
- Directed portfolio sales across priority DoD and Army-aligned accounts, contributing 45% of total company revenue performance and supporting long-term growth objectives.
- Drove market expansion strategies into new DoD organizations while strengthening incumbent relationships, improving sales efficiency by 21% across assigned territories.
- Built and managed 100+ strategic supplier and partner relationships, enhancing teaming posture, competitive positioning, and long-term contract viability.
- Partnered with executive leadership to plan and execute product sales initiatives, achieving an 18% increase in quarterly revenue through market analysis and cross-functional coordination.
- Represented SMS at 19+ DoD Industry Days, Army-focused forums, and client engagements, increasing brand visibility and qualified pipeline within defense communities.
- Collaborated with multiple federal agencies and commands to identify mission requirements, achieving a 98% success rate in delivering tailored, mission-aligned solutions.
- Strengthened internal knowledge of FAR, DFARS, and DoD acquisition processes, supporting compliant capture planning and competitive proposal development.
- Leveraged Salesforce CRM to manage customer engagement, forecast pipeline, and increase year-over-year lead generation by 12%.
- SMS Data Products Group is an IT services and systems integration company supporting U.S. federal, defense, and national security missions. SMS delivers mission-critical solutions in IT modernization, cybersecurity, engineering, and operations, enabling government customers to enhance performance, security, and mission effectiveness.
Administrative & Financial Assistant
AeroThrust
Miami
01.2017 - 12.2017
- Supported daily administrative operations including procurement, invoice processing, and vendor communication.
- Maintained financial records, tracked expenditures, and prepared periodic budget reports.
- Coordinated logistics for meetings, travel, and events, ensuring compliance with internal procedures.
- Managed document filing systems, correspondence, and internal communications.
- Provided customer service to internal clients, offering guidance on procurement procedures and product availability.
- AeroThrust is an aviation maintenance, repair, and overhaul (MRO) provider specializing in jet engine support services, including inspections, repairs, and component maintenance for Pratt & Whitney and CFM56 engine series.
Logistics Specialist
United States Army
Fort Eustis
10.2004 - 07.2013
- Maintained accountability for equipment valued over $100M, achieving 100% compliance with Army standards and zero loss of assets.
- Coordinated logistics and security operations to enhance mission readiness across multiple Army units.
- Cultivated leadership, operational planning, and procurement skills, laying groundwork for future business development and program management roles.
Education
B.S. - Government Contracting and Acquisition
American Military University
Charleston, WVCertificate of Completion - Selling Technology to the Federal Government
ImmixGroup, Inc.
Certificate of Completion - Basic Networking
Juniper Networks
Skills
- Sales and revenue generation
- Pipeline management
- Opportunity identification
- Deal closing
- Lead generation
- Customer engagement and relationship building
- Negotiation skills
- Consultative communication
- Team collaboration
- Project management
- Data analysis
- Microsoft Office Suite proficiency
- Government Contracting
Awards And Volunteer Service
- The National Society of Leadership & Success
- The Society for Collegiate Leadership & Achievement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Business Development Manager
SMS Data Products Group
11.2018 - 04.2025
Team Lead
Apple, Inc.
01.2018 - 11.2025
Administrative & Financial Assistant
AeroThrust
01.2017 - 12.2017
Logistics Specialist
United States Army
10.2004 - 07.2013
B.S. - Government Contracting and Acquisition
American Military University
Certificate of Completion - Selling Technology to the Federal Government
ImmixGroup, Inc.
Certificate of Completion - Basic Networking
Juniper Networks