Dion A. Nichols-Legrand
Salem
Summary
Self-motivated Operations Sales Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
10
10
years of professional experience
Work History
REALTOR
Nest Realty Salem Virginia
Salem
06.2023 - Current
- Conducted open houses and showings of properties to prospective buyers.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Monitored local market trends to assess impacts on property valuations and adjust listings accordingly.
- Collaborated with colleagues to create targeted strategies that increased client acquisitions.
- Developed and executed networking and marketing strategies that enhanced business growth and generated effective sales collateral.
INSURANCE SALES MANAGER
United Healthcare Group
Roanoke
06.2022 - Current
- Advised clients on financial planning and tailored insurance policies to meet their needs.
- Ensured compliance with laws, regulations, and company policies during insurance sales, enhancing trust and credibility.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Identified gaps in service offerings and developed solutions for improving customer satisfaction.
- Identified service gaps and developed targeted solutions that improved customer satisfaction and retention.
- Provided advice on financial planning and insurance policies.
MASTER DEPUTY SHERIFF
Sheriff's Department
Roanoke
12.2015 - 06.2022
- Collaborated with federal agencies on investigations involving multiple jurisdictions.
- Developed and implemented security protocols, ensuring public safety during high-risk situations.
- Maintained accurate records of all incidents reported or observed while on duty.
- Reviewed referral sources to ensure appropriateness before program admission, enhancing client suitability.
- Provided crisis intervention services to clients in distress.
Education
Master of Real Estate Development - Real Estate
Mosely Real Estate School
Moseley, VAAssociate Degree - Management Information Systems
Eastern Gateway Community College
Steubenville, OHSkills
- Property Management
- Market Analysis
- Client Relationship Management
- Risk Management
- Compliance Monitoring
- Strategic Planning
- Business Planning
- Productivity Improvement
- Excellent communication skills
Timeline
REALTOR
Nest Realty Salem Virginia
06.2023 - Current
INSURANCE SALES MANAGER
United Healthcare Group
06.2022 - Current
MASTER DEPUTY SHERIFF
Sheriff's Department
12.2015 - 06.2022
Master of Real Estate Development - Real Estate
Mosely Real Estate School
Associate Degree - Management Information Systems
Eastern Gateway Community College