Dioscelline Tristan
Assistant
Hampton
Summary
Experienced Administrative Assistant with a strong history of providing exceptional customer service in fast-paced environments. Demonstrates keen attention to detail and effective decision-making abilities to manage multiple tasks simultaneously. Self-motivated work ethic ensures successful performance in independent and team-oriented settings.
Overview
5
5
years of professional experience
1
1
Language
Work History
Chiropractic Technician/Assistant
Spine Care of Tidewater
12.2024 - Current
- Assists patients with physical therapies consisting of IFC muscle stimulation, G5 massage therapy & ultrasound therapy
- Clerical skills
- Keep up to date with any medical records ensuring that all requests get sent out in a timely manner.
- Enhanced clinic efficiency by maintaining a clean and organized therapy area, ensuring all necessary supplies were readily available.
- Ensured compliance with HIPAA regulations while handling sensitive patient information both verbally and electronically within the office setting.
Chiropractic Assistant/ Administrative Assistant
Lemmata Chiropractic
07.2021 - 08.2024
- Assisted in greeting patients as well as giving the correspondent patient paperwork.
- Experience with the Chirotouch system to schedule properly and navigate patients to the correct provider.
- Clerical skills with multiple forms of payments
- Trained and educated in HIPAA Compliance, CPT codes, Insurance verification, and Medicare Laws
- Supported multiple doctors schedules making sure there are no conflicts with appointments.
- Ensuring that doctors are up to date with any reports and/or letters
- Keep up to date with any medical records ensuring that all requests get sent out in a timely manner.
Spanish Product Specialist/Assistant
Banister Nissan of Norfolk
12.2020 - 06.2021
- Assisted all Spanish speaking customers in both Banister Nissan of Norfolk and Banister Nissan of Chesapeake.
- Assisted in closing deals with customers purchasing vehicles.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Radio Secretary
Dos Media LLC
06.2020 - 12.2020
- Created radio on-air logs to properly keep live shows running on time.
- Handled and closed all contacts with clients.
- Monitored performance and generated reports detailing the quality of day to day aired shows.
- Maintained daily report documents, memos and invoices.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Advanced Diploma -
Hampton High School
Hampton, VA 09.2016 - 6 2020
Skills
- Customer Service
- Communication Skills
- Learning Agility
- Microsoft Skills
- Clerical Skills
- Scheduling
- Healthcare ethics
- Patient relations
- Data entry
- Bilingual fluency in Spanish and English
Timeline
Chiropractic Technician/Assistant
Spine Care of Tidewater
12.2024 - Current
Chiropractic Assistant/ Administrative Assistant
Lemmata Chiropractic
07.2021 - 08.2024
Spanish Product Specialist/Assistant
Banister Nissan of Norfolk
12.2020 - 06.2021
Radio Secretary
Dos Media LLC
06.2020 - 12.2020
Advanced Diploma -
Hampton High School
09.2016 - 6 2020
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