Divya Edula
Glen Allen
Summary
- As a Associate Product Manager, I am responsible for leading the definition and development of Risk Adjustment Products applicable to government healthcare programs and also commercial programs, on the company technology platform. Work closely in shaping the standardization. Understands the technical functioning of the current system and able to architect business solutions based on industry knowledge and market research.
- Certified PMPO with over 10+ years of cross functional and technical experience in designing and implementing business intelligence solutions, Project Frameworks for Health care domains.
- Specialties: Building great teams, strategic planning, Program/Risk/Project management, Business analysis, Business processes and system solutions in different domains for various projects from conceptualization to implementation and maintenance.
- Experience in enabling products to SaaS and also to BaaS.
- Experienced in writing Product Documentation, Maintain healthy PRD's, User Stories to meet the requirements of Business.
- 8 years of experience in scaling Agile Transformations in Large Organizations, expanding team/launching new Healthcare industry projects.
- Experienced QA Analyst.
- Lead multiple Cross Functional teams.
- Excellent work ethic, consistently recognized for success in developing systems, processes and procedures to streamline corporate operations, increase revenues and enhance profit performance.
- Experience on Software Development Methodologies such as Waterfall, SCRUM, Worked on Jira tool with Sprint, Velocity and Story points as Scrum Master (Agile methodology)
- Project Planning and Management Managed cross functional teams in Risk Adjustments domain spaces for Health care platform (BCBS) from initial planning stage to delivery & oversight to business. Managed 4+ projects from the initial planning stage to delivery and maintenance. Responsibility for successful transition of a product in UAT, Go-Live, and post Go-Live support and sign off. Comprehensive knowledge of Methodologies like Waterfall, Iterative, Agile and Capability Maturity Models. Prepare release plans and facilitate the scrum ceremonies in the team. Prepare Project Scope/Vision/Charter Documentation, Project Plan, WBS, BRD, resource allocation plan and track the project schedules and milestones. Extensive experience in project scheduling and budgeting to meet project milestones, deadlines to achieve the key deliverables of the projects under the triple constraints of scope, cost, Estimations, Financials and time. Capable of bringing an overwhelming enthusiasm to projects, apply expert judgment to the remove impediments and deliver successfully in rapidly evolving and dynamic environments.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Product Manager
UST HEALTHPROOF
Glen Allen
05.2023 - Current
- Directed agile development teams to deliver value-focused sprints while removing obstacles and facilitating communication.
- Managed project scope changes through formal change control processes to maintain budget and milestone integrity.
- Coordinated resources and obtained approvals necessary for successful completion of complex projects across the enterprise.
- Handled PEC activities to identify gaps via CDI alerts and coordinate provider responses to close them.
- Engaged in collaboration among management peers to influence outcomes without direct authority.
- Tracked project milestones rigorously, providing regular status reports to sponsors and executive leadership.
- Established project methodologies incorporating standards, processes, documentation, and structured reporting.
- Applied strong problem-solving skills to address diverse challenges within limited standardization environments.
SR PRODUCT OWNER
ADVANTASURE INC.
03.2022 - 05.2023
- Responsible for identifying, collecting, analyzing, and maintaining data to evaluate issues that support prospective business decisions.
- Researches, analyzes, identifies, and evaluates data from assigned problems to evaluate existing and potential trends and issues.
- Possesses and maintains a comprehensive understanding and knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies.
- Assists in the management and monitoring of multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters.
- Communicates results of analysis to management via reports/presentations and assist management in implementing programs that provide solutions.
- Recommends and implements solutions to identified problems/root cause of issues. Provides expertise and guidance to unit and corporate staff as required.
- Represents and participates in group or committee discussions.
- Planning and designing the Projects and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
- Create and document the test strategy and plan for all part of the system.
- Establish, Monitor and Report on various metrics that are based on Productivity, Time to Market, Quality, Risk Management and Engagement.
- Experience in Agile/Scrum project management that includes major sprint events- sprint grooming/refining, sprint planning, sprint daily scrum, sprint review, and sprint retrospective.
- Interact with Senior leadership and get their approval for Agile Transformation
- Work with the business owner and prioritize the items with the highest business value
- Capture Product Vision, Roadmap and key milestones for successfully delivering the product.
- Ensure the product decisions are backed by data captured from user interviews, feedback and surveys. Facilitate stakeholder sessions and communicate the status of the project.
- Translate the business requirements to system requirements, enabling the engineering team to build a product that meets and exceeds the requirements.
- Present System Demos and conduct UAT testing.
- Driving programming and testing efforts resulting in successful client acceptance. Coordinated and communicated effectively with onsite/off shore teams
PRODUCT OWNER
ADVANTASURE INC.
10.2019 - 03.2022
- Developed internal documentation including knowledge base, best practices, training materials, and presentations.
- Maintained product backlog health through regular assessments.
- Created programs in Jira and facilitated Agile SAFe train during PI planning sessions.
- Collaborated with cross-functional teams to identify user needs and deliver system-based Agile solutions.
- Assisted in planning and executing compliance assessments by partnering with legal and information security teams.
- Participated in vendor selection and prepared project charters and statements of work for stakeholder approval.
- Managed project budget forecasting and ensured appropriate allocation of resources.
- Resolved conflicts within projects while leading a high-performance vendor team with technical expertise.
LEAD QUALITY ANALYST
ADVANTASURE INC.
11.2017 - 09.2019
- Currently managing a key QA consulting/architect role for IT/Biz. and support teams on a web agile project that generates QA SME leadership to the stake-holder.
- As a QA coordinator, responsible for overseeing and managing testing activities, along with other project activities that fall in the software development life cycle.
- Work with senior business stakeholders to understand the business strategy aligning to IT and business processes with the IT strategy
- An integral part of the implementation team that's assigned with developing web applications, helping project team with code design and their understanding of legacy IT systems
- Decide and set processes for project execution defining quality plan, automation framework and architecture, conduct internal and external review meetings to monitor progress of the project as per schedule/budget.
- Oversees the definition of web testing frameworks and test strategies, leads the implementation of strategies to ensure established quality standards and best practices are adhered to throughout different phases of the software development life cycle.
- Responsible for identifying, planning, estimating and development of testing needs and also develop test resource landscape for current and future Web projects
- Lead the identification and implementation of functional testing processes, directed the preparation of test data, and oversaw the preparation and development of test strategies and plans.
- Lead end-to-end testing activities which includes overseeing test planning and scheduling and coordinating with offshore and on-site teams.
- Designed project plans by setting up goals, objectives, and budget, scope and delivery time lines.
- Developed methodologies and provided valuable insights into understanding quality assurance improvements that allow our client to operate more effectively.
- Implemented various test automation frameworks using HP tools (Quick Test Pro and Quality Center) across ERP's and web based applications.
- Lead the evaluation of results and the preparation of test summary reports.
- Responsible for maintaining on-going operational excellence, perform routine compliance checks and test report out to project stakeholders on a daily, weekly and monthly basis.
- Responsible for driving lean/six-sigma culture within the team and also enforcing process adherence throughout the Software Development life cycle.
- Improve the process for meeting the critical success factors, improving quality, and productivity benefits like identify some leans and best practices and implement the same in projects to avoid the manual effort.
QUALITY ASSURANCE
APEX SYSTEMS INC.
06.2017 - 10.2017
- Developed test plans based on client requirements and designed manual test cases.
- Executed regression and functionality testing, logging defects and reporting test results.
- Conducted feasibility studies to assess automation potential of test cases, generating corresponding test scripts.
- Identified, planned, estimated, and developed testing needs for current and future web projects.
- Led identification and implementation of functional testing processes, ensuring comprehensive test strategy preparation.
- Oversaw end-to-end testing activities, including planning, scheduling, and coordination with on-site and offshore teams.
QUALITY ASSURANCE
GENPACT LLC
09.2006 - 05.2016
- As a lead QA Analyst, I am responsible for identifying and planning for testing needs and managing testing activities, along with other project activities that fall in the software development life cycle and also determining the effort, schedule, cost and resource skill set and decides the status of the release as a Go/NoGo basis QA sign-off to business.
- Currently leading the key responsibility to track, review, monitor and communicate project status, issues and risks to the various stakeholders of the project like product delivery leader, business analysts, services lead, IT Manager and QA lead.
- Capacity planning at a strategic and operational level, handling the maximum amount of work that can complete in a given period due to constraints such as quality problems.
- Responsible for developing test strategy, test plan conducting test requirement reviews with business, and generating test report out to project stakeholders on a daily, weekly and monthly basis.
- Decide and set processes for project execution defining quality plan, framework and Architecture, set and meet schedule estimates, timelines, milestones and communication plan.
- Define risk assessment and mitigation strategies and ensure that project progress is not hampered due to unforeseen events. Monitor adherence to project plan, track schedule and effort variances and issue ageing and take required corrective action.
- Enhance customer satisfactions by ensuring timely and effective resolution of client issues, monitor adherence to project plan, track schedule and effort variances.
- Attend Steering committee meetings monthly and the defect triage meetings on weekly basis to capture the right updates and also to ensure that there are no road blocks.
- Submitted 4 lean projects and saved 40% of execution time with all releases.
- Prepared post release analysis document to understand improvement areas and to implement the best practices for further sprints
- Conducted walkthroughs of all test artifacts to project stakeholders and get approvals
- Prepared weekly and monthly status reports with detailed test metrics
- Identifying, logging, tracking and escalating defects using Jira.
- Gathered all the system requirements and created test estimates for user stories using story point analysis Actively working with UAT team/ Developers to resolve all the questions & test data needs.
- Generating Test reports and emailing to concerned stakeholders with pass/fail status.
- Analyzing the Software requirements and preparing understanding documents.
- Involved in test scripts developing using Junit annotations.
- Identifying, logging, tracking and escalating defects using Jira.
- Involved in developing customized Hybrid (Data Driven + Keyword) framework using Selenium Webdriver and Junit.
- Involved in preparation and execution of test cases.
- Reporting and validating the bugs.
- Worked on Windows operating systems using IE, Firefox, Chrome browsers.
- Involved in GUI, functionality testing, Regression testing and cross- browser testing.
- Participate in project related meetings like Daily scrum, Sprint planning & review meetings.
- Daily status reporting to concerned Team or lead.
Education
BACHELOR'S DEGREE - ELECTRICAL, ELECTRONICS AND COMMUNICATIONS ENGINEERING
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY
Kuppam Engineering College04-2005
Skills
- Mitigation strategies
- Figma software proficiency
- Product strategy development
- Skill enhancement
- Interoperability solutions
- Business rules analysis
- Data-driven decision making
- Defect management processes
- Root cause analysis
- Product road mapping
- Project planning and execution
- Microsoft Azure expertise
- End user training programs
- Interpersonal skills development
- Quality metrics assessment
- Program management methodologies
- Project portfolio management
- Presentation skills mastery
- User experience (UX) design
- Microservices architecture
- Business process improvement
- Agile methodology
- Project management
- User story development
- Stakeholder engagement
- Business strategy alignment
- Resource coordination
- Risk assessment
- Quality assurance
- Effective communication
- Problem solving
- Change management
- Presentation skills
- Remote work
- Business model innovation
- Research and trend analysis
- Requirements gathering
- Effective organization
- KPI tracking
- Stakeholder relations
- Prioritization and execution
- ROI analysis
- Product backlog management
- Requirements building
- Documentation management
- Use case study generation
- Product vision and strategy
- User feedback collection
- Brand building
- Feature prioritization
- Technical support
- Scrum framework
- Product development
- Staff management
- Agile software development
- Project planning
Certification
• PMP Certified
Certified PMPO, 05/01/23
• SAFE2.0 PRODUCT MANAGER PRODUCT OWNER (PMPO)
• Lean & Six Sigma Certified
Certified PMPO, 05/01/23
• SAFE2.0 PRODUCT MANAGER PRODUCT OWNER (PMPO)
• Lean & Six Sigma Certified
Timeline
Product Manager
UST HEALTHPROOF
05.2023 - Current
SR PRODUCT OWNER
ADVANTASURE INC.
03.2022 - 05.2023
PRODUCT OWNER
ADVANTASURE INC.
10.2019 - 03.2022
LEAD QUALITY ANALYST
ADVANTASURE INC.
11.2017 - 09.2019
QUALITY ASSURANCE
APEX SYSTEMS INC.
06.2017 - 10.2017
QUALITY ASSURANCE
GENPACT LLC
09.2006 - 05.2016
BACHELOR'S DEGREE - ELECTRICAL, ELECTRONICS AND COMMUNICATIONS ENGINEERING
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY