Doha Zinedine
Centreville
Summary
Dynamic assistant general manager skilled in staff management, training, and operational oversight. Known for implementing strategies that improve service delivery and customer experience. Eager to leverage expertise to drive organizational success and enhance team performance.
Overview
2027
2027
years of professional experience
Work History
Assistant General Manager
Panera Bread
Clifton, VA
11.2021 - Current
- Managed daily operational activities to maintain high standards of service delivery and customer satisfaction.
- Facilitated training and mentorship programs to elevate staff performance and foster teamwork.
- Formulated and executed strategies to enhance workflow efficiency and minimize wait times.
- Identified key trends through sales data analysis to streamline inventory management processes.
- Assessed staffing requirements and implemented scheduling strategies to ensure optimal workforce levels during peak demand periods.
- Monitored and enforced health and safety regulations, promoting a culture of safety across all operational areas.
- Facilitated team meetings to enhance communication, resolve issues, and establish performance goals.
- Developed and implemented training programs to empower employees and optimize performance outcomes.
- Partnered with general manager to spearhead marketing initiatives that enhance brand visibility.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Supervisor
Firehouse Subs
Chantilly, VA
10.2019 - 07.2021
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members on customer service best practices.
- Implemented process improvements, enhancing operational efficiency and workflow.
- Managed inventory controls, optimizing stock levels and minimizing waste.
Jourinalist
Ecomedia
Morocco
2001 - 08.2017
- Researched and wrote articles on environmental issues impacting local communities.
- Conducted interviews with industry experts to gather insights for feature stories.
- Collaborated with editorial team to develop engaging content strategies.
- Edited and proofread articles to ensure clarity and adherence to publication standards.
Education
Bachelor - Journalism And Political Communication
L'institut Superieur De Journalisme Et D'information
Casablanca Morocco12-2000
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Operations oversight
- Workflow coordination
- Marketing initiatives
- Team leadership strength
- Training and development skill
- Customer service
- Teamwork and collaboration
Languages
French
Native or Bilingual
English
Full Professional
Arabic
Native or Bilingual
Interests
- Reading
- Participating in various activities, including church events, community events
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
- Road Trips
Timeline
Assistant General Manager
Panera Bread
11.2021 - Current
Supervisor
Firehouse Subs
10.2019 - 07.2021
Jourinalist
Ecomedia
2001 - 08.2017
Bachelor - Journalism And Political Communication
L'institut Superieur De Journalisme Et D'information