Dollie Stephens
Danville
Summary
Experienced with managing executive schedules and administrative tasks. Utilizes strong organizational and multitasking skills to enhance efficiency and support. Track record of maintaining confidentiality and ensuring seamless operations through effective communication and problem-solving. Ready to help the team achieve company goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Personal Assistant/Secretary
Thomas Builders
05.2019 - 01.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for all inspections and deliveries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Prepared reports and managed all invoices and completed appropriate actions.
- Traveled, when needed, to various job sites to check progress and materials.
Medication Technician/Certified Nursing Assistant
Stratford House
06.2015 - 04.2019
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Wrote up doctor's orders to make sure patient's medications were in house.
- Scheduled all appointments for patients.
Medication Technician/Supervisor
Emeritus Assisted Living
07.2009 - 06.2015
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Managed medication administration schedules, ensuring accuracy and timely delivery to maintain resident health and wellbeing.
- Supervised a team of caregivers, providing guidance on best practices for dementia and cognitive care.
- Communicated updates effectively with family members, as needed.
- Organized social events and therapeutic group activities to encourage engagement, socialization, and mental stimulation among residents.
Medication Technician/Resident Care Assistant
Abingdon Place Assisted Living
05.1998 - 07.2009
- Administered medications and performed basic and advanced patient assessments.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Collaborated with healthcare providers to develop individualized care plans, optimizing resident's quality of life.
Education
High School Diploma -
George Washington High School
Danville, VA06-1981
Skills
- Multitasking and organization
- Strong communication skills
- Customer service
- Scheduling
- Administrative support
- Strong work ethic
Certification
- First Aid Certification/CPR/AED
- Certified Mental Health Aide
- Certified Nursing Assistant
Licenses
Licensed Medication Technician
Timeline
Personal Assistant/Secretary
Thomas Builders
05.2019 - 01.2024
Medication Technician/Certified Nursing Assistant
Stratford House
06.2015 - 04.2019
Medication Technician/Supervisor
Emeritus Assisted Living
07.2009 - 06.2015
Medication Technician/Resident Care Assistant
Abingdon Place Assisted Living
05.1998 - 07.2009
High School Diploma -
George Washington High School
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