Dominic Alvarez-Argueta
Member Representative
Harrisonburg,VA
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
2
2
years of professional experience
Work History
Member Representative
Dupont Community Credit Union
Harrisonburg, VA
05.2025 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Resolved customer issues through thorough dispute investigation.
- Educated and engaged customers with new bank products and services.
- Verified customer identification and documentation for compliant transactions.
Front End Associate
Walmart
Staunton, VA
12.2023 - 04.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Work closely with management to ensure a smooth running department.
Education
High School Diploma -
Harrisonburg High School
Harrisonburg, VA01-2025
Skills
- Team Player
- Goal Oriented
- Dispute Resolution
- Time Management
- Fraud Detection
- Financial Product Sales
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Member Representative
Dupont Community Credit Union
05.2025 - Current
Front End Associate
Walmart
12.2023 - 04.2025
High School Diploma -
Harrisonburg High School