Dominique Ridley
Chesapeake
Summary
Offering strong foundation in leadership and communication, eager to learn and develop in youth sports field. Brings understanding of sports management principles and ability to quickly adapt and implement new strategies. Ready to use and develop organizational and motivational skills in a Athletic Director role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Event Planning/Digital Marketing Assistant
JDK Productions LLC
05.2011
- Schedule events and handled all contracts which included event details and cost breakdown
- Collaborate with teams to develop advertising strategies for events to include social media platforms, posters, and flyers
- Established hospitality skills during events which included food and drink services
Leadership Roles
Amazon Warehouse
- Current
- Engaged in networking opportunities with executives from different departments to gain insights into various areas of the organization
- Demonstrated adaptability by successfully completing rotations across different departments within the organization
- Developed and delivered presentations to senior leaders on project progress, outcomes, and recommendations for improvement
- Participated in various workshops and training sessions to enhance leadership capabilities, including communication, decision-making, and strategic thinking
Avec technical team
church of Hampton roads
- Current
- Set up and operated audiovisual equipment for conferences, meetings, and events
- Assisted in the design and implementation of AV systems for various venues
- Operated video cameras during live events or recordings as needed
- Maintained a clean work area before, during, and after each event
Crew Enrichment Administrator
Norwegian Cruise Line
03.2025 - Current
- Implemented effective time management techniques during event planning processes, ensuring timely completion of tasks.
- Assisted in event planning and execution, resulting in increased engagement from donors and supporters.
- Assisted with event planning and execution, ensuring successful outcomes and member satisfaction.
- Assisted with event planning and coordination, ensuring successful execution of company functions and gatherings.
- Managed event planning and execution for business-centered gatherings.
Assistant HR Operations Manager
Norwegian Cruise Line
03.2025 - Current
- Manages the issuance of crew ID cards/cabin keys and name tags in compliance with established SOP and security requirements and policies.
- Coordinates with HR Operations Manager in the check-in/sign on process and sign off process for all officers, staff, and crew.
- Ensures all Crew Data forms are correct
- Prepares sign off documentation for all disembarking crew in accordance with established SOP's and policies.
- Ensures the assignment information in MAPS is maintained accurately so that correct information is captured when download from MAPS to Fidelio occurs.
- Ensures appropriate/required crew documents are filed, and evaluations are made part of the MAPS record.
Recreation Leader
Parks, Recreation and Tourism
07.2023 - Current
- Plans and leads assigned programs and programs participants
- Provides information to the public regarding activities and programs for assigned area
- Monitors participants' use of facilities and enforces recreation rules and regulations
Event Staff
Norfolk State University
08.2022 - Current
- Assisted in the setup and breakdown of special events, ensuring all equipment and materials were properly organized
- Provided exceptional customer service to event attendees, addressing inquiries and resolving issues promptly
- Maintained cleanliness and organization of event spaces throughout the duration of each event
- Assisted in coordinating vendor activities, such as food service or merchandise booths, to ensure smooth operations
- Responded quickly to emergencies or incidents during events by following established protocols and providing necessary assistance
- Demonstrated strong problem-solving skills by effectively resolving conflicts among attendees or addressing last-minute changes in event plans
- Collaborated with event planners to implement creative ideas for enhancing guest experiences at special events
- Ensured compliance with health and safety regulations by monitoring venue conditions and reporting any hazards or concerns immediately
Customer Service Representative
Cox Communications
01.2021 - 09.2021
- Effectively handled 200 calls within a day, scored a total of 7 excellent surveys from customers
- Reaching my goal of 10 sales within the company
- Responded to customers' requests for products, services, and company information
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving
- Provided primary customer support to internal and external customer in fast-paced environment
Social Media Inc Intern
Sports Media Inc.
02.2021 - 07.2021
- Updating and redesigning contents for sports agencies
- Completed all individual assignments that were given to complete in time for review
- Developed new skills in sports media to provide room for growth
Leadership member
Alpha Kappa Psi, Co-ed Professional Business Fraternity
09.2016 - 05.2018
- Develop principled business leaders by providing professional workshops and events
- Participate in regional leadership conferences and different professional activities
Education
Master of Science - Sports Management
West Virginia University
Morgantown, WV05.2023
Bachelor of Science - Parks, Recreation, and Tourism
Radford University
Radford, VA05.2018
Skills
- Microsoft Word
- Recreation Leader
- Event planning
- Customer service
- EXCEL
- Activity and event planning
- Special event planning
- Recreational event planning
- Employee Event Planning
- Teamwork and collaboration
- Time management
- Dependable and responsible
Certification
- First Aid Certification
- CPR Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Crew Enrichment Administrator
Norwegian Cruise Line
03.2025 - Current
Assistant HR Operations Manager
Norwegian Cruise Line
03.2025 - Current
Recreation Leader
Parks, Recreation and Tourism
07.2023 - Current
Event Staff
Norfolk State University
08.2022 - Current
Social Media Inc Intern
Sports Media Inc.
02.2021 - 07.2021
Customer Service Representative
Cox Communications
01.2021 - 09.2021
Leadership member
Alpha Kappa Psi, Co-ed Professional Business Fraternity
09.2016 - 05.2018
Event Planning/Digital Marketing Assistant
JDK Productions LLC
05.2011
Bachelor of Science - Parks, Recreation, and Tourism
Radford University
Leadership Roles
Amazon Warehouse
- Current
Avec technical team
church of Hampton roads
- Current
Master of Science - Sports Management
West Virginia University
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