Donasia Williams
Roanoke
Summary
Detail-oriented Housekeeper skilled in maintaining cleanliness and quality standards while supporting facility operations. Combines expertise in housekeeping with strong customer service capabilities to enhance guest experiences. Proven ability to prioritize tasks and collaborate effectively in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Housekeeper
Crothhall Healthcare
Roanoke
02.2026 - Current
- Disinfected surfaces to ensure a safe environment for residents.
- Utilized cleaning equipment and chemicals safely and effectively.
- Followed protocols to uphold infection control measures in the facility.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported maintenance issues to ensure timely repairs and safety compliance.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Rearranged furniture to enhance cleanliness by cleaning baseboards and removing accumulated dust.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Loader and Unloader
UPS
Roanoke
10.2025 - 12.2025
- Unloaded incoming shipments and sorted items by destination.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Loaded packages onto delivery trucks for efficient transport.
- Operated forklifts and pallet jacks to move heavy goods safely.
- Assisted team members in meeting daily loading and unloading goals.
- Inspected packages for damage before loading onto vehicles.
- Maintained a clean and organized work area throughout shifts.
- Followed safety protocols to prevent workplace accidents and injuries.
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Worked collaboratively with other team members to complete projects in a timely manner.
Cashier
Family Dollar
Roanoke
09.2025 - 11.2025
- Operated cash register and processed customer transactions efficiently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and check payments with accuracy and attention.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and store navigation.
- Provided friendly service to enhance customer satisfaction during visits.
- Collaborated with team members to ensure smooth store operations.
- Managed inventory by restocking shelves and organizing products daily.
- Adhered to company policies for safety and security at all times.
Package Handler
OnTrac
Roanoke
08.2025 - 10.2025
- Sorted packages for efficient processing and delivery.
- Operated equipment to move packages within the facility.
- Stacked boxes onto pallets in an efficient manner.
- Inspected incoming and outgoing packages for damage or issues.
- Inspected packages for damages or defects and recorded any issues found.
- Collaborated with team members to meet daily goals.
- Followed safety protocols to ensure workplace safety.
- Maintained a clean and organized work area daily.
Linen
Evolution HR
Roanoke
07.2025 - 09.2025
- Managed laundry services, including washing, drying, and folding linens.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted in organizing supplies and maintaining inventory levels.
- Emptied trash receptacles throughout the property.
Crew Member
Papa Johns
Salem
06.2024 - 05.2025
- Operated kitchen equipment safely and efficiently during busy shifts.
- Collaborated with team members to ensure timely order delivery.
- Prepared food items according to Papa John's quality standards.
- Followed safety protocols to uphold food hygiene standards consistently.
- Assisted in maintaining cleanliness and organization of work areas.
- Handled customer inquiries and processed transactions effectively.
Team Member
Hardee's
Salem
10.2023 - 06.2024
- Took customer orders and provided accurate information on menu items.
- Prepared food items according to safety and quality standards.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Collaborated with team members to ensure smooth service operations.
- Assisted in training new staff on procedures and best practices.
- Operated kitchen equipment safely and efficiently during peak hours.
- Handled cash transactions accurately at the register point.
- Maintained cleanliness and organization of dining and kitchen areas.
- Maintained a clean and organized work area throughout shift.
Education
Patrick Henry High School
Roanoke, VASkills
- Surface sanitation
- Deep cleaning
- Infection control protocols
- Cleaning equipment operation
- Safety compliance
- Inventory management
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Customer service
Timeline
Housekeeper
Crothhall Healthcare
02.2026 - Current
Loader and Unloader
UPS
10.2025 - 12.2025
Cashier
Family Dollar
09.2025 - 11.2025
Package Handler
OnTrac
08.2025 - 10.2025
Linen
Evolution HR
07.2025 - 09.2025
Crew Member
Papa Johns
06.2024 - 05.2025
Team Member
Hardee's
10.2023 - 06.2024
Patrick Henry High School