Summary
Overview
Work History
Education
Skills
Certification
CUST
Timeline
Generic

Donishia Jones

Hopewell

Summary

Enhanced team productivity by effectively managing a staff of 20. Streamlined payroll processes, ensuring timely and accurate approvals. Demonstrated food safety proficiency through ServSafe certification. Strengthened compliance by enforcing rules and regulations consistently. Improved onboarding efficiency by assisting in new employee training. Increased operational efficiency by developing optimized crew schedules. Elevated work quality through continuous learning and improvement initiatives.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Laboratory Technician

Deibel Labs
Chester Virginia
07.2024 - Current

Achieved accurate sample preparation by reading SARFs and weighing samples per client specifications. Delivered reliable test results by adhering to standard operating procedures.

  • Maintained laboratory equipment, ensuring optimal performance and compliance with safety standards.
  • Trained new technicians on laboratory practices, safety regulations, and equipment usage.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Maintained documentation on tests performed in lab.

Customer Service Representative

Continuum Global Solutions
Chesterfield, VA
03.2023 - 06.2024
  • Help customer place orders with insurance benefits, track orders for customers. Help members set up online accounts. Answer any benefit related questions for members.

Shift Manager

Burger King
Chester, VA
09.2016 - 2019
  • Opens Store Daily, Handles Weekly Payroll, Train all new employees, Handles all daily Cash, Makes necessary daily banks runs, Delegate daily work task to employees, order and purchase supplies needed for store, Check truck orders to make sure all necessary items are delivered.

Cashier/Sales Associate

Murphy USA
Chester, VA
06.2023 - 11.2023
  • Ring up customers, assist with lottery payments and lottery tickets. Maintain a well stocked store, make sure restroom is clean and stocked. Assist with gas and help with any other needs of customer.

Machine Operator

Sabra Dipping Company
Colonial Heights, VA
08.2017 - 09.2022
  • Completed daily production approval
  • Assembled equipment according to blueprints
  • Ensured all equipment was running efficiently
  • Packed and sorted containers
  • Trained new operators

Shift Supervisor

Burger King
Richmond, VA
02.2014 - 06.2015
  • Responsibilities
  • Greet guest, escort them to their seats
  • Count money and make deposits
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor food preparation methods, portion sizes, and garnishing and present a ton of food to insure that food is in acceptable manner.
  • Schedule staff hours and assign duties
  • Order and purchase equipment and supplies.

Seasonal Sales Associate

Macy's
Colonial Heights, VA
01.2015 - 01.2015
  • Responsibilities
  • Answer customer's questions about merchandise
  • Pack customer purchase in bags
  • Receive, open, unpack sales floor merchandise
  • Stamp, attach, or change price tags on merchandise referring to price list
  • Clean display cases, shelves, and aisles

Breakfast Manager

Burger King
Chester, VA
03.2013 - 01.2014
  • Responsibilities
  • Count money and make bank deposits
  • Coordinate assignments to cooking personnel to ensure that food is prepared correctly and in timely manner
  • Investigate and resolve complaints regarding food quality, service, and accommodations
  • Greet guests, escort them to their seats.
  • Monitor food preparation methods, portion sizes, to insure that food is prepared correctly

Assistant Manager

Big Cheese Pizza
Henderson, NC
05.2011 - 01.2012
  • Responsibilities
  • Count money and make bank deposits
  • Greet guests, and escort them to their seats
  • Coordinate assignments to cooking personnel to ensure that food is prepared correctly and in timely manner
  • Investigate and resolve complaints regarding food quality, service and accommodations
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity

Packer

Revlon
Oxford, NC
08.2006 - 07.2007
  • Worked On Assembly Line placing Tops on Lipstick, Placed Labels on Packages, Placed Items in boxes to be shipped.

Education

High School Diploma -

Southern Vance High School
Henderson, NC
05.2005

Skills

  • Oversaw shift operations to ensure efficient workflow and team performance
  • Restaurant Experience
  • Food Preparation

Certification

  • Serv Safe Certified
  • ServSafe
  • February 2013 to March 2018
  • Serv Safe Certified to Work In any restaurant dealing with food

CUST

Authorized to work in the US for any employer

Timeline

Laboratory Technician

Deibel Labs
07.2024 - Current

Cashier/Sales Associate

Murphy USA
06.2023 - 11.2023

Customer Service Representative

Continuum Global Solutions
03.2023 - 06.2024

Machine Operator

Sabra Dipping Company
08.2017 - 09.2022

Shift Manager

Burger King
09.2016 - 2019

Seasonal Sales Associate

Macy's
01.2015 - 01.2015

Shift Supervisor

Burger King
02.2014 - 06.2015

Breakfast Manager

Burger King
03.2013 - 01.2014

Assistant Manager

Big Cheese Pizza
05.2011 - 01.2012

Packer

Revlon
08.2006 - 07.2007

High School Diploma -

Southern Vance High School
Donishia Jones