Donovan Garber
282 Sandy Ridge Rd, Waynesboro
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment, delivering efficient care to individual clients. Excels at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and provide great service for customers and clients.
Overview
1
1
year of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
07.2022 - 01.2023
- Resolved over 15 customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Worked with individual customers daily to best tailor their custom order to their needs.
- Aided in developing more efficient product placement for service lines.
- Trained 3 new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all 12 employees adhered to safety guidelines and protocols.
Education
Bachelor of Arts - Psychology
Mary Baldwin University
Staunton, VA05-2027
High School Diploma -
Wilson Memorial High School
Fishersville05-2023
Skills
- Conflict resolution
- Organization
- Active listening
- Customer Service
- Communication
- Time management
Timeline
Shift Leader
Tropical Smoothie Cafe
07.2022 - 01.2023
Bachelor of Arts - Psychology
Mary Baldwin University
High School Diploma -
Wilson Memorial High School
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