Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Languages
Timeline
Generic

Donte Smith

Lyburn

Summary

I am goal oriented, hard working, eager to learn, and enjoy a good challenge. I understand the importance of personability, integrity, and accountability. I have many different trades and general knowledge in many fields of industry. I have been successful at working in fast-paced environments while tasked with completing multiple projects effectively and efficiently. I am reliable, dependable , and always eager to excell.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Owner

Total Wash Solution
01.2020 - Current
  • Oversaw financial management, including budgeting and expense tracking for business sustainability.
  • Conducted comprehensive vehicle cleaning and detailing to achieve high-quality finishes.
  • Utilized specialized tools and products for effective interior and exterior detailing processes.
  • Implemented streamlined workflows to enhance overall efficiency in vehicle preparation tasks.
  • Maintained inventory of detailing supplies, ensuring availability and proper storage conditions.
  • Resolved customer inquiries regarding service offerings, contributing to positive client experiences.
  • Inspected vehicles pre- and post-detailing, ensuring adherence to quality assurance protocols.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Established foundational processes for business operations.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Expanded business into new markets, cond
  • Interacted well with customers to build connections and nurture relationships.
  • Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied protective agents, including sealants, to protect surfaces.
  • Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
  • Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
  • Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.

Owner Operator

Teylor Soul Food
04.2020 - 10.2023
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Developed and implemented strategic marketing initiatives to enhance customer engagement.
  • Trained and mentored staff, fostering a collaborative and productive work environment.
  • Streamlined inventory management processes, reducing waste and improving stock accuracy.
  • Analyzed financial reports to drive budgeting decisions and improve profitability margins.
  • Oversaw compliance with health and safety regulations, maintaining a safe working environment.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Laborer Foreman

Regulator Construction Corp.
06.2017 - 02.2020
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Managed multiple work sites daily as well as records keeping,new hires,and time keeping.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed shift equipment and materials.
  • Led team to perform daily tasks
  • Conducted inspections of buildings, equipment and grounds for deficiencies, including potential health, safety and code violations.

Laborer

Park Side Construction
08.2015 - 04.2017
  • Signaled equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
  • Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
  • Documented labor hours, crew attendance and individual performance.
  • Performed heavy labor such as ditch digging, paving and hauling.
  • Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
  • Used trowels of various sizes and shapes to level and clear away excess concrete.
  • Monitored team member work and assisted with accomplishing objectives.
  • Erected and dismantled temporary bracing, shoring and scaffolding to support crew needs.

Telemarketing Sales Representative

Tele Solutions
01.2009 - 01.2010
  • Maintained proficiency in revenue and sales.
  • Trained new hires and led team of telemarketers.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Proficient at computer dialing and computer software.
  • Set up new accounts and listed personal, demographic and payment information in the system.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.

Sous Chef

Sodexho Services
01.2003 - 04.2009
  • Supervised all kitchen food preparation while operating in demanding, high-volume environment.
  • Created diverse cuisines, including full restaurant, special event, catering and tasting menus.
  • Maximized customer satisfaction and team performance through command-based structure and absolute control over staff actions.
  • Oversaw kitchen employee scheduling, meeting all coverage needs and avoiding wasted labor.
  • Plated food according to restaurant artistic guidelines for attractive presentation.
  • Directed staff in the restaurant kitchen as well as in the field when completing catering jobs.

Education

GED -

The University of The State of New York
New York, NY
03-2013

Skills

  • Safety standards
  • Logistics oversight
  • Database documentation
  • Managing production waste
  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Staff management
  • Marketing
  • Financial management
  • Team oversight
  • Business development
  • Negotiation
  • Sales leadership
  • Product branding
  • Labor relations
  • Quality management systems
  • Sales strategy development
  • Safety Standards
  • Logistics
  • logistics oversight
  • data base documentation
  • managing production waste
  • safe serve
  • food handling
  • management skills
  • tasking projects
  • Profit and loss
  • Marketing tactics
  • Sales oversight
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Scheduling
  • Goal setting
  • Effective leader
  • Quality assurance
  • Inventory management
  • Business leadership
  • Inventory tracking and management
  • Purchasing and planning
  • Schedule management
  • Desktops, laptops, and mobile devices
  • Records organization and management
  • Customer retention
  • Staff training/development
  • Employee motivation
  • Hiring and onboarding
  • Sales strategies
  • Operations oversight

Certification

  • ServSafe
  • First Aid/CPR

Education and Training

other

Languages

English
Full Professional

Timeline

Owner Operator

Teylor Soul Food
04.2020 - 10.2023

Owner

Total Wash Solution
01.2020 - Current

Laborer Foreman

Regulator Construction Corp.
06.2017 - 02.2020

Laborer

Park Side Construction
08.2015 - 04.2017

Telemarketing Sales Representative

Tele Solutions
01.2009 - 01.2010

Sous Chef

Sodexho Services
01.2003 - 04.2009

GED -

The University of The State of New York

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Donte Smith