Dorian Daniels
Alexandria
Summary
Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Overview
18
18
years of professional experience
Work History
Operations Manager
Daniels Family Trucking, LLC
Alexandria
01.2012 - Current
- Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Campaign Manager
Daniels Campaign
Richmond
01.2016 - 12.2016
- Filled campaign positions and defined all individual roles.
- Wrote strong advertising copy for use in email blasts, social media posts and online ads.
- Developed presentations and other materials to illustrate campaign performance for use in management meetings.
- Trained and mentored newly hired employees to provide better grasp of job responsibilities and expectations.
Operations Manager
Daniels Enterprise, LLC
Richmond
01.2007 - 12.2011
- Implemented policies and standard operating procedures and managed quality, customer service and logistics to implement improvements.
- Resol ved issues, including challenges regarding circuits, websites, vendors and telecoms.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
General Manager Of Operations
Mid-Atlantic Convenience Stores LLC
Richmond
10.2005 - 03.2012
- Mitigated operational risk, compiling performance, financial, headcount and AUM data to forecast outlook.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
Education
Bachelor of Science - Business Management And Finance
Virginia State University
Petersburg, VA11.2011
Skills
- Profit and loss accountability
- Recruiting and Hiring
- Financial administration
- Policy/program development
- Policies and procedures implementation
- Staff training and development
- Customer relationship management
- Business operations
Timeline
Campaign Manager
Daniels Campaign
01.2016 - 12.2016
Operations Manager
Daniels Family Trucking, LLC
01.2012 - Current
Operations Manager
Daniels Enterprise, LLC
01.2007 - 12.2011
General Manager Of Operations
Mid-Atlantic Convenience Stores LLC
10.2005 - 03.2012
Bachelor of Science - Business Management And Finance
Virginia State University
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