DOROLINE
Newport News
Summary
As you will see in my resume, I have significant experience in the medical field. I am efficient, well-organized, dependable, and hard-working. I'm highly confident that I am the one for you to excel in all tasks assigned. I am very motivated and willing to take on any unexpected challenges. I am a clean, neat, and organized person.
Overview
15
15
years of professional experience
Work History
MEDICAL OFFICE ASSITSTANT
CENTER FOR WOMEN'S HEALTH
Newport News
05.2025 - Current
- Greeting patients.
- Answer phones and emails.
- Check in/out.
- Maintain medical records.
- Scheduling appointments.
- Fax and scan documents.
- Referrals, insurance eligibility.
MEDICAL SECRETARY
SHELL POINT RETIREMENT COMMUNITY
Fort Myers
01.2019 - 09.2025
- Oversee 2,500 residents/patients in a busy medical center.
- Register new patients in EMR.
- Answer the phone and messages for physicians, nurses, and medical staff.
- Scheduling/confirming appointments.
- Filing, copying, scan, fax.
- Referrals, insurance eligibility.
HEALTHCARE ASSISTANT/TRANSPORTATION CONCIERGE
SHELL POINT RETIREMENT COMMUNITY
Fort Myer
08.2017 - 01.2019
- Patient care and safety.
- Transport residents/patients to and from their destinations.
- Work closely with management to oversee the front desk.
HOME HEALTH AIDE
SHELL POINT RETIREMENT COMMUNITY
Fort Myer
08.2017 - 01.2018
- Assisted with hygiene, feeding, and mobility.
- Document care plans and report the client's progress.
- Monitored changes in the client's conditions and concerns to the supervisor.
RESIDENT ASSISTANT
JUNIPER VILLAGE COMMUNITY
Cape Coral
11.2015 - 08.2017
- Room transfers, incident reports, and maintenance requests.
- Assisted in medication administration.
- Prepare meals and provide feeding assistance.
CERTIFIED NURSING ASSISTANT
BRANDON WILDE ASSISTED LIVING COMMUNITY
Evans
10.2010 - 11.2011
- I answered call lights and supported comfort and safety.
- Promoted good hygiene.
- Monitored urine input/output.
- Assisted in ambulation.
Education
General Studies
Allegheny
Cumberland, MD08-2008
Associate of Applied Science - Medical Assistant
Commonwealth College of Virgina
Hampton, VA09-1994
Some College (No Degree) - Certified Nursing Assistant
Aiken Technical College
Aiken, SCSkills
- Electronic medical records
- Patient scheduling
- Insurance verification and eligibility
- Front office operations
- Healthcare administration, EMR updating
Timeline
MEDICAL OFFICE ASSITSTANT
CENTER FOR WOMEN'S HEALTH
05.2025 - Current
MEDICAL SECRETARY
SHELL POINT RETIREMENT COMMUNITY
01.2019 - 09.2025
HEALTHCARE ASSISTANT/TRANSPORTATION CONCIERGE
SHELL POINT RETIREMENT COMMUNITY
08.2017 - 01.2019
HOME HEALTH AIDE
SHELL POINT RETIREMENT COMMUNITY
08.2017 - 01.2018
RESIDENT ASSISTANT
JUNIPER VILLAGE COMMUNITY
11.2015 - 08.2017
CERTIFIED NURSING ASSISTANT
BRANDON WILDE ASSISTED LIVING COMMUNITY
10.2010 - 11.2011
General Studies
Allegheny
Associate of Applied Science - Medical Assistant
Commonwealth College of Virgina
Some College (No Degree) - Certified Nursing Assistant
Aiken Technical College