Dorothy "Beth" Baker
Waynesboro
Summary
Versatile and client-focused professional with over 8 years of self-employment as a Massage Therapist and valuable experience with selling my services. Excelled in building a large client base through exceptional relationship management and CRM software proficiency. Demonstrates strong work ethic and adaptability, ensuring high levels of customer/client satisfaction and operational efficiency.
Collaborative team player known for adaptability and results-driven approach, excelling in dynamic environments. Responsible and disciplined enough to work independently.
Highly motivated to learn about (LTL) less-than-truckload freight shipping solutions. Share that knowledge with potential clients and keep existing clients up to date on new product offerings. Have familiarized myself with SalesForce CRM and confident I am able to use that specific software. Despite not having specific LTL/transportation sales experience I believe that my eagerness to learn and embrace a new career would make me a valuable asset to Estes.
Overview
10
10
years of professional experience
Work History
Massage Therapist
Self-employeed
02.2017 - Current
- Operate scheduling and Costumer Relationship Management software to manage client appointments and maintain accurate records.
- Managed my own successful business for the last eight years. Maintained a valid business license and liability insurance.
- Found and developed client relationships. Keep up to date notes and documentation.
- Take inventory and order supplies.
- Did my own accounting, made quarterly payments and taxes.
Assistant Innkeeper
Iris Inn
04.2015 - 01.2017
- Ensured compliance with safety regulations by conducting regular inspections and addressing potential hazards promptly.
- Assisted in the design of promotional materials highlighting key features that set our inn apart from competitors.
- Used Customer Relationship Management software to build relationships with guests.
- Trained new staff members on all aspects of inn operations, promoting excellent customer service standards.
- Created a welcoming environment at check-in/check-out points while handling transactions swiftly.
- Managed inventory and supply ordering to maintain optimal stock levels for daily operations.
- Developed strong relationships with local businesses, fostering partnerships to enhance guest experiences.
Education
Licensed Massage Therapist - Massage Therapy
Virginia School of Massage
Charlottesville, VA05-2005
Skills
- Recruited a large client base
- Maintained numerous long term client relationships
- Possess satisfactory office and software skills
- Familiar with Costumer Relationship Management systems
- Familiarized myself with SalesForce CRM
- Take pride in my work ethic
- Have excellent organizational and communication skills
- Disciplined enough to work independently Have been running my own business from home for the past 8 years
- Work well with others Occasionally participate in events with other independent contractors
- Highly adaptable to different personalities Affable and intuitive to the needs of my clients
- Strong reader Able to interpret and understand manuals and written instructions
Timeline
Massage Therapist
Self-employeed
02.2017 - Current
Assistant Innkeeper
Iris Inn
04.2015 - 01.2017
Licensed Massage Therapist - Massage Therapy
Virginia School of Massage
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