Drew Asare
Norfolk
Summary
Dependable and friendly individual with a positive attitude and excellent teamwork skills. I possess a strong understanding of customer service principles and basic food handling techniques. I'm dedicated to contributing to a smooth and efficient operation that enhances customer satisfaction. I'm experienced with operational tasks and customer interactions in service settings. I utilize teamwork and adaptability to meet dynamic demands. Track record of reliability and maintaining a cohesive work environment.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Wingstop
05.2024 - 02.2025
- Worked well with teammates and accepted coaching from the management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
Online Grocery Associate
Walamrt
11.2022 - 04.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Science - Cyber Security
Old Dominion University
Norfolk, VA05-2028
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Basic math
- Cash handling
- Time management
- Food handling
- Cooking
- Problem-solving
- Teamwork and collaboration
- Verbal and written communication
- Positive attitude
Timeline
Crew Team Member
Wingstop
05.2024 - 02.2025
Online Grocery Associate
Walamrt
11.2022 - 04.2023
Bachelor of Science - Cyber Security
Old Dominion University
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