Dustin Montgomery
Ewing
Summary
Dynamic security professional with extensive experience at Lincoln Memorial University, excelling in incident reporting and operational risk mitigation. Proven ability to enhance system efficiency and reduce false alerts through strong technical aptitude and exceptional customer service and maintaining safety protocols in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Dispatcher
Lincoln Memorial University
11.2022 - Current
- Monitored multiple security and alarm systems to ensure rapid response and campus safety.
- Received, assessed, and dispatched emergency calls, providing accurate information to responders.
- Maintained comprehensive digital logs and incident reports for compliance and internal review.
- Assisted in threat de-escalation and alarm resolution to prevent harm to individuals and property.
- Demonstrated strong communication and coordination skills during both routine operations and emergency situations.
Securiry Operations Analyst
Discovery Channel
04.2020 - 11.2022
- Monitored security feeds across multiple locations using advanced platforms (CORE, Seerist) to identify threats.
- Led a nuisance alarm reduction initiative, improving system efficiency and reducing false alerts.
- Responded to real-time incidents, providing rapid assessment and de-escalation as needed.
- Conducted regular inspections to ensure full operability of all security equipment.
- Delivered detailed reports and situational updates to security leadership.
Armed Security Guard
G4S
01.2018 - 04.2020
- Conducted routine patrols to deter unauthorized access and safeguard property.
- Investigated and resolved alarm activations swiftly and professionally.
- Enforced access control procedures and monitored all entry points
- Executed emergency response protocols in compliance with company standards
- Maintained clear and accurate incident and shift logs; coordinated with external emergency services.
Whitewater Rafting Guide
Smokey Mountain Outdoors
04.2014 - 09.2018
- Guided rafting expeditions on Class III–IV rivers while ensuring the safety and engagement of all participants.
- Instructed guests on rafting techniques, safety protocols, and teamwork.
- Maintained and inspected safety gear (PFDs, river knives, rope bags, medical kits, rafts).
- Monitored weather and river conditions to plan safe and effective routes.
- Provided first aid as needed and responded calmly in emergency scenarios.
- Demonstrated leadership, public speaking, and physical endurance in dynamic outdoor conditions.
Education
Bachelor of Science - Police Science
Lincoln Memorial
Harrogate, TN05-2014
Skills
- Customer service
- Dispatch software
- Incident reporting
- Technical aptitude
- Training new hires
- Operational risk
- Risk mitigation
- Attention to detail
Timeline
Dispatcher
Lincoln Memorial University
11.2022 - Current
Securiry Operations Analyst
Discovery Channel
04.2020 - 11.2022
Armed Security Guard
G4S
01.2018 - 04.2020
Whitewater Rafting Guide
Smokey Mountain Outdoors
04.2014 - 09.2018
Bachelor of Science - Police Science
Lincoln Memorial
Similar Profiles
LEONIE PFISTERERLEONIE PFISTERER
Student Researcher at Lincoln Memorial UniversityStudent Researcher at Lincoln Memorial University
Emily RodriguezEmily Rodriguez
Athletics Marketing Assistant at Lincoln Memorial UniversityAthletics Marketing Assistant at Lincoln Memorial University
Chesney RutherfordChesney Rutherford
Executive Director for Academic Success at Lincoln Memorial UniversityExecutive Director for Academic Success at Lincoln Memorial University
Dante HallDante Hall
Laborer at County Of MercerLaborer at County Of Mercer
Latisha BrownLatisha Brown
Account Maintenance Operations Specialist at Bank of America, Merrill LynchAccount Maintenance Operations Specialist at Bank of America, Merrill Lynch