Dustin Heinssen
Culpeper
Summary
Dynamic Data Center Technician with proven expertise at Midtown Group in server configuration and risk management. Adept at inventory control and vendor coordination, I excel in enhancing operational efficiency and ensuring compliance. Recognized for my proactive approach and strong communication skills, I consistently deliver results in high-pressure environments.
Overview
20
20
years of professional experience
Work History
Data Center Technician (Swift Contractor)
Midtown Group
Culpeper
09.2024 - Current
- Installed and configured servers, workstations, and peripherals following company standards.
- Upgraded internal system components including CPUs, memory, hard drives, and network cables.
- Monitored system performance and promptly reported issues to management for resolution.
- Assisted in inventory management of hardware and spare parts to maintain accurate records.
- Conducted routine maintenance on data center equipment to ensure optimal performance.
- Collaborated with team members to troubleshoot hardware failures and resolve issues efficiently.
- Coordinated with vendors to address hardware or software problems affecting operations.
- Ensured compliance with safety protocols during all equipment handling procedures.
Risk Management Specialist
Tandym group
Reston
03.2024 - 09.2024
- Analyzed risk factors to uncover vulnerabilities in organizational processes.
- Developed strategies that mitigated identified threats and enhanced compliance.
- Conducted audits to assess effectiveness of risk management initiatives.
- Facilitated training sessions to educate staff on risk awareness and mitigation techniques.
- Monitored regulatory changes, ensuring adherence to industry standards and guidelines.
- Engaged stakeholders to communicate risk management policies effectively.
- Collaborated with law enforcement on physical security breaches and safety emergencies.
- Reported findings on risk exposures to senior executives and board members.
Data Center Security Specialist
Amazon Web Services
Manassas
04.2022 - 03.2024
- Coordinated daily security operations for assigned data centers under management guidance.
- Conducted inspections and audits to ensure compliance with AWS security standards.
- Led implementation of media security requirements within data center environment.
- Assessed vendor compliance, tracked service deliverables, and escalated issues as necessary.
- Participated in regular meetings with vendors and operational teams to ensure consistency.
- Communicated effectively with partner teams to promote awareness of security policies.
- Supported all vendors operating within data center to enhance collaboration.
- Troubleshot security devices alongside local Security System Integrator to resolve issues.
Asset Protection Leader
Target
Culpeper
12.2021 - 04.2022
- Maintained asset protection by implementing robust loss prevention programs.
Surveilled premises and responded to suspicious behavior to enhance security.
Conducted training sessions for staff on enforcing security protocols effectively.
Created a friendly shopping environment while ensuring guest safety.
Actively monitored for incidents, responding swiftly to any emergencies.
Developed initiatives to combat fraud, reinforcing operational security measures.
Facilitated client support, focusing on meeting diverse needs efficiently.
Correctional Sergeant
Virginia Department of Corrections
Mitchells
08.2018 - 12.2021
- Conducted regular head counts to verify presence of all prisoners.
- Monitored prisoner behavior during housing, work, and recreational activities to deter violence and escapes.
- Inspected locks, window bars, doors, gates, and grills to ensure facility security.
- Recorded prisoner identification, charges, and disturbances in daily activity logs.
- Executed searches of prisoners and vehicles for contraband such as weapons and drugs.
- Utilized handcuffs and physical force to maintain discipline among prisoners.
- Screened incoming mail for contraband items.
- Provided comprehensive oral and written reports on inmate activities and disturbances.
Armed Federal Security Officer
ANDREWS INTERNATIONAL GOVERNMENT SERVICES
Chantilly
09.2014 - 07.2018
- Monitored and authorized entrance and exit of employees and visitors to ensure security.
- Documented daily activities and irregularities, including theft and property damage.
- Responded to alarms and investigated reported disturbances promptly.
- Patrolled premises to maintain order and safeguard property.
- Operated screening devices to prevent entry of prohibited items into restricted areas.
- Advised individuals on rule violations and evicted offenders when necessary.
Jail Deputy
Pamunkey Regional Jail
Hanover
08.2016 - 10.2017
- Conducted head counts to verify presence of all prisoners.
- Monitored prisoner behavior during housing, work, and recreational activities to prevent disturbances.
- Inspected locks, window bars, grills, doors, and gates to ensure facility security.
- Recorded prisoner information and disturbances, maintaining detailed daily activity logs.
- Executed searches of prisoners and vehicles to uncover contraband or valuables.
- Applied physical force and used handcuffs to enforce discipline and order.
- Reviewed incoming mail for contraband to maintain security protocol.
- Prepared oral and written reports on inmate behavior and unusual occurrences.
Emergency Room Technician
INOVA HEALTH SYSTEMS
Fairfax
02.2012 - 09.2014
- Performed emergency diagnostics and treatment procedures, including airway management and heart monitoring, during ambulance rides.
- Assessed illness or injury to prioritize medical interventions effectively.
- Administered medications, both orally and via injection, under physician supervision.
- Immobilized patients for safe stretcher placement and transport using spinal immobilization devices.
- Coordinated with emergency medical teams and law enforcement for efficient case management.
- Maintained vehicles and medical equipment, ensuring readiness for emergency situations.
- Documented patient conditions and treatments for physician review, including reactions to medications.
- Participated in training sessions to maintain licensure and stay updated on medical advancements.
Bouncer
HARDTIMES CAFE
Fairfax
11.2011 - 02.2012
- Responded to emergencies by contacting police or fire departments as needed.
- Monitored and authorized access for employees and visitors to ensure premises security.
- Circulated among patrons and employees to maintain order and safeguard property.
- Informed individuals of rule violations and evicted violators when necessary, applying appropriate force.
- Documented daily activities and noted irregularities, including theft or unauthorized presence.
- Reported equipment damage and unusual occurrences to uphold safety standards.
- Patrolled premises regularly to deter theft and enhance security measures.
- Coordinated with law enforcement during incidents to maximize response effectiveness.
Security Lieutenant
DTM CORPORATION
Silver Springs
10.2010 - 11.2011
- Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
- Order security-related supplies and equipment as needed.
- Supervise subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining.
Texas
United States Army
killeen
03.2008 - 07.2011
- Ensured compliance with security protocols for communications security and classified materials through Jpas and Jcavs.
- Managed supply room organization, maintaining a neat and orderly environment.
- Requisitioned, maintained, and issued supplies and equipment under Military Property Custodian guidance.
- Assisted in maintaining special inventories of supplies and equipment.
- Organized uniform issuance and returns while maintaining accurate clothing records.
Armed Federal Security Officer
FALKEN SECURITY
Manassas
06.2009 - 10.2010
- Documented daily activities and irregularities, including equipment damage and unauthorized presence.
- Reported emergencies to police or fire departments promptly.
- Monitored and authorized entry and exit of employees and visitors to maintain security.
- Patrolled premises to detect intrusions and ensure security of doors, windows, and gates.
Armed Federal Security Officer
Chenega Integrated Systems
Winchester
02.2008 - 02.2009
- Monitored and authorized entrance and exit of employees, visitors, and other personnel to prevent theft.
- Prepared daily reports detailing activities and irregularities, including property damage and unauthorized presence.
- Responded to alarms and investigated disturbances to maintain safety.
- Contacted police or fire departments during emergencies, such as fires or security breaches.
- Patrolled commercial premises to detect intrusion signs and secure doors, windows, and gates.
- Operated detection devices to screen individuals and restrict prohibited items from entering secure areas.
S-1 NCOIC
Germany
Ansbach
02.2005 - 02.2005
- Prioritized and organized tasks to efficiently achieve service goals.
- Coordinated project timelines and resources across various departments.
- Facilitated training sessions to elevate team skills and knowledge.
- Managed vendor relationships, ensuring delivery of high-quality services.
- Participated in ongoing training and compliance initiatives.
- Generated reports tracking performance metrics of team members.
- Reviewed documents for accuracy before submission or publication.
Education
Associate of Applied Science - Certified Medical Assistant
Westwood College
Annandale, VA03-2015
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL06-2002
Skills
- Risk assessment and management
- Inventory control
- Vendor coordination
- Emergency response planning
- Data center operations
- Server configuration
Languages
German - Beginner
Timeline
Data Center Technician (Swift Contractor)
Midtown Group
09.2024 - Current
Risk Management Specialist
Tandym group
03.2024 - 09.2024
Data Center Security Specialist
Amazon Web Services
04.2022 - 03.2024
Asset Protection Leader
Target
12.2021 - 04.2022
Correctional Sergeant
Virginia Department of Corrections
08.2018 - 12.2021
Jail Deputy
Pamunkey Regional Jail
08.2016 - 10.2017
Armed Federal Security Officer
ANDREWS INTERNATIONAL GOVERNMENT SERVICES
09.2014 - 07.2018
Emergency Room Technician
INOVA HEALTH SYSTEMS
02.2012 - 09.2014
Bouncer
HARDTIMES CAFE
11.2011 - 02.2012
Security Lieutenant
DTM CORPORATION
10.2010 - 11.2011
Armed Federal Security Officer
FALKEN SECURITY
06.2009 - 10.2010
Texas
United States Army
03.2008 - 07.2011
Armed Federal Security Officer
Chenega Integrated Systems
02.2008 - 02.2009
S-1 NCOIC
Germany
02.2005 - 02.2005
Associate of Applied Science - Certified Medical Assistant
Westwood College
High School Diploma -
Lehigh Senior High School
Similar Profiles
Juan PinoJuan Pino
Bilingual Customer Service Representative at Midtown GroupBilingual Customer Service Representative at Midtown Group
Amber HendersonAmber Henderson
Disaster Assistance at Midtown GroupDisaster Assistance at Midtown Group
Aliyah BaileyAliyah Bailey
Customer Service Representative at Midtown GroupCustomer Service Representative at Midtown Group
Tim KaneTim Kane
Advisory Presales Solutions Architect at Dell TechnologiesAdvisory Presales Solutions Architect at Dell Technologies
MALIA CROPPMALIA CROPP
Household Support & Caregiver at Moms In MotionHousehold Support & Caregiver at Moms In Motion